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- Tasks: Support lettings team with property viewings, customer service, and administrative tasks.
- Company: Join MCR Homes, a leading independent real estate company with a strong UK presence.
- Benefits: Enjoy 20 days holiday, competitive bonuses, training support, and a day off for your birthday.
- Why this job: Be part of a thriving business focused on growth and creating value in the property market.
- Qualifications: Previous lettings experience, strong customer service skills, and excellent organisational abilities required.
- Other info: This role is based onsite in High Wycombe; UK Drivers License essential.
The predicted salary is between 24000 - 36000 £ per year.
We are currently seeking a Lettings Negotiator to join our MCR Homes team in High Wycombe. This is an exciting opportunity to join a fast-paced thriving business with opportunities for growth and development. If you are ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we would love to hear from you.
MCR Property Group is a leading independent real estate investment and development company, with a strong UK presence in key cities like London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new residential and industrial projects and managing a diverse portfolio, which includes around 5,000 residential plots and commercial/industrial assets exceeding £2 billion in value.
The successful candidate will support our lettings team with property viewings and inspections, onsite customer service, and general administrative tasks. Additionally, they will assist the block management team with building inspections, reporting, and various onsite duties. This role requires someone with previous lettings experience who can manage multiple tasks efficiently and provide exceptional service to our tenants and team members.
Responsibilities- Assist the lettings team with property inspections, ensuring all units meet the required standards before occupancy.
- Provide onsite customer service, addressing tenant inquiries and resolving issues promptly and professionally.
- Support the block management team with routine building inspections and report any maintenance or safety issues.
- Act as a liaison between tenants, the lettings team, and the block management team to ensure smooth communication and operations.
- Perform general administrative tasks, including updating records, scheduling appointments, supervising tradespeople and preparing reports.
- Assist with move-in and move-out processes, ensuring a seamless experience for tenants.
- Handle various onsite tasks as directed by the lettings and block management teams, serving as a general support resource.
- Previous experience in lettings or property management is required.
- Strong customer service skills with the ability to handle tenant concerns effectively.
- Excellent organizational and multitasking abilities.
- Strong communication skills, both written and verbal.
- Attention to detail and a proactive approach to problem-solving.
- Ability to work independently and as part of a team.
- Familiarity with property management software and basic office applications is preferred.
Based onsite at High Wycombe, with travel to other locations including Aylesbury. Regular working hours with some flexibility required to accommodate tenant needs and operational requirements. UK Drivers License essential.
MCR Benefits- 20 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum of 25 days.
- Competitive bonus structure.
- Training and support towards ARLA-NFOPP qualification.
- Birthday off.
- Free eye test voucher.
Please note we do not offer hybrid/remote working options; this role is based on site.
Lettings Negotiator in High Wycombe employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator in High Wycombe
✨Tip Number 1
Familiarise yourself with the local property market in High Wycombe. Understanding the area, including rental prices and popular neighbourhoods, will help you engage confidently with potential tenants and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the lettings and property management industry. Attend local property events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Brush up on your customer service skills. Since the role involves addressing tenant inquiries and resolving issues, showcasing your ability to handle difficult situations with professionalism and empathy can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous lettings experience in detail. Be ready to share specific examples of how you've successfully managed multiple tasks, handled tenant concerns, and contributed to a positive team environment in your past roles.
We think you need these skills to ace Lettings Negotiator in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant lettings or property management experience. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage multiple tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the property market and your understanding of MCR Property Group's mission. Mention how your previous experience aligns with the responsibilities of the Lettings Negotiator role.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and problem-solving. Provide examples of how you've successfully handled tenant inquiries or managed property inspections in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at MCR Property Group
✨Showcase Your Lettings Experience
Make sure to highlight your previous experience in lettings or property management during the interview. Be prepared to discuss specific situations where you successfully managed tenant concerns or handled property inspections.
✨Demonstrate Strong Customer Service Skills
Since this role involves a lot of customer interaction, emphasise your strong customer service skills. Share examples of how you've effectively resolved tenant issues or provided exceptional service in past roles.
✨Prepare for Multitasking Questions
Given the fast-paced nature of the job, be ready to answer questions about how you manage multiple tasks efficiently. Think of examples that showcase your organisational skills and ability to prioritise tasks under pressure.
✨Familiarise Yourself with Property Management Software
If you have experience with property management software, mention it during the interview. If not, do a bit of research on common tools used in the industry, as this will show your proactive approach and willingness to learn.
