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- Tasks: Lead a team providing warranty support and manage warranty systems for Triumph motorcycles.
- Company: Join Triumph, the Original British Motorcycling Company, known for iconic motorcycle design and engineering.
- Benefits: Enjoy competitive benefits, enhanced holidays, and discounts on motorcycles and accessories.
- Why this job: Be part of a passionate team in a dynamic environment that values innovation and quality.
- Qualifications: Experience in team leadership and warranty processes is preferred; passion for motorcycles is a plus.
- Other info: Apply early as vacancies may close sooner due to high application volumes.
The predicted salary is between 36000 - 60000 £ per year.
The Warranty Team Leader is responsible for the team of Warranty Coordinators and Administrators who provide technical and warranty support for the Triumph global subsidiary and distributor network to ensure accurate and timely resolution of customer warranty concerns. The team also investigates and defines emerging warranty concerns for escalation to the relevant internal Quality & Design teams. The team leader will lead, motivate and manage the team in their responsibilities as well as take on a workload of these tasks as required.
The role also covers management of the Triumph warranty systems to ensure they are operating as expected and that they are updated to support new models as required. The Team Leader will also manage development of the warranty systems and liaise with the internal IT team and external providers to define and implement new features.
A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate. An iconic place to work; join us for the ride!
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Warranty Team Leader (MC556) in Hinckley employer: Triumph
Contact Detail:
Triumph Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Team Leader (MC556) in Hinckley
✨Tip Number 1
Familiarise yourself with Triumph's warranty systems and processes. Understanding how these systems operate will not only help you in the interview but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and lead a team will be crucial for this position.
✨Tip Number 3
Research common warranty issues in the motorcycle industry and think about how you would address them. Being able to discuss these topics during your interview will set you apart as a knowledgeable candidate.
✨Tip Number 4
Network with current or former employees of Triumph, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Warranty Team Leader (MC556) in Hinckley
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of the Warranty Team Leader. Highlight your relevant experience in managing teams and handling warranty processes.
Tailor Your CV: Customise your CV to reflect your leadership skills and technical knowledge related to warranty systems. Use specific examples that demonstrate your ability to lead a team and resolve customer concerns effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for motorcycles and your alignment with Triumph's values. Mention how your background makes you a perfect fit for leading the Warranty Team.
Complete the Online Application: Ensure you fill out the online application form completely and accurately. Double-check all sections for any errors or missing information before submitting to enhance your chances of being reviewed.
How to prepare for a job interview at Triumph
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Warranty Team Leader. Familiarise yourself with warranty processes and how they relate to customer service, as well as the technical aspects of motorcycle warranties.
✨Show Leadership Skills
Prepare examples that demonstrate your leadership abilities. Discuss how you've motivated teams in the past, resolved conflicts, or improved processes. Triumph values strong leadership, so be ready to showcase your experience.
✨Know the Company
Research Triumph and its history in the motorcycle industry. Understand their products, values, and what sets them apart from competitors. This knowledge will help you connect your answers to the company's mission during the interview.
✨Prepare for Technical Questions
Expect questions related to warranty systems and technical support. Brush up on relevant software and tools used in warranty management. Being able to discuss these confidently will show your preparedness for the role.
