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- Tasks: Join us as a Merchandise Assistant, providing top-notch customer service and supporting campus events.
- Company: Bristol SU is a vibrant community-focused organisation that empowers students and promotes inclusivity.
- Benefits: Enjoy flexible working, competitive pay, generous holiday, and professional training opportunities.
- Why this job: Be part of a fun, diverse team making a real impact on student life and community.
- Qualifications: Experience in customer service or retail is a plus; full training provided for the right candidate.
- Other info: We celebrate diversity and offer guaranteed interviews for underrepresented groups.
The predicted salary is between 19500 - 20480 £ per year.
We’re looking for an energetic and customer-focused Merchandise Assistant to join our on campus SU shop at The Richmond Building. Reporting to the Senior Merchandise Coordinator, you’ll provide excellent customer service, assist with sales and merchandising, process online and bespoke orders, and support promotional events across campus including Graduation and Welcome Week. This role is perfect for someone outgoing, proactive, and a great team player who enjoys working in a fast-paced retail environment. Previous experience in retail or customer service is a plus, but full training will be provided.
The grade range for this role is £24,500 to £25,603 FTE and pay can progress annually through the band in line with our pay and reward policy. Contract: 12 months Fixed Term.
Part business, part charity, part membership body – Bristol SU is a seriously fun place to work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.
You’ll have experience in customer service, retail, or hospitality, with a passion for creating a great shopping experience. You know how to manage transactions, assist customers with queries, and keep the store looking its best.
We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working.
We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.
We are committed to taking positive action to expand the diversity of our staff team by offering two guaranteed interview schemes – a scheme for people of colour and a scheme for disabled people. Please visit our website to download our Applicant pack for more information before submitting your application.
Retail Merchandiser (Part Time) employer: Bristol Student Union
Contact Detail:
Bristol Student Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Merchandiser (Part Time)
✨Tip Number 1
Familiarise yourself with Bristol SU and its values. Understanding their commitment to diversity and inclusion will help you align your responses during the interview, showcasing that you share their passion for creating a supportive community.
✨Tip Number 2
Prepare examples from your past experiences in customer service or retail that demonstrate your ability to handle transactions and assist customers effectively. Highlighting these skills will show that you're ready to hit the ground running.
✨Tip Number 3
Be proactive in researching the types of promotional events Bristol SU hosts, like Graduation and Welcome Week. Showing enthusiasm for these events during your conversation can set you apart as someone who is genuinely interested in the role.
✨Tip Number 4
Demonstrate your team player attitude by discussing how you've successfully collaborated with others in previous roles. This is crucial in a fast-paced retail environment where teamwork is essential for success.
We think you need these skills to ace Retail Merchandiser (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Merchandise Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, retail, or hospitality. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to create a great shopping experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your previous experience that relate to the job, such as managing transactions or assisting customers, and explain why you would be a great fit for the team.
Highlight Your Soft Skills: Since the role requires being energetic, proactive, and a team player, make sure to showcase these soft skills in your application. Provide examples of how you've demonstrated these qualities in past roles or experiences.
How to prepare for a job interview at Bristol Student Union
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Team Spirit
This position requires a great team player. Be ready to discuss your experiences working in teams, how you contribute to group dynamics, and any challenges you've overcome together with colleagues.
✨Be Energetic and Outgoing
The job description highlights the need for an energetic and proactive individual. During the interview, let your personality shine through. Show enthusiasm for the role and the company, and engage with your interviewers.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios in a retail environment. Think about how you would manage a difficult customer or how you would promote a special event, as these are likely to come up.
