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- Tasks: Join our team as an Overnight Crew Member, serving customers and ensuring a clean environment.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy holiday pay, employee discounts, flexible scheduling, and free meals during shifts.
- Why this job: Be part of a high-energy team, making a positive impact on customer experiences all night long.
- Qualifications: Must be over 18 to work overnight; enthusiasm and teamwork skills are essential.
- Other info: Comprehensive training and development opportunities available for career progression.
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunities open to all.
Join us as an Overnight Crew Member and you will become part of a team that works together to provide the best customer experience all through the night. If you have visited one of our restaurants before, you have probably got some idea of what is involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As an Overnight Crew Member, you will make it happen, whether you are preparing food, serving on the till or being out in the dining areas looking after our customers' needs.
You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team enjoying the camaraderie of the Overnight. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you will be working in our fast-moving, high-energy environment and we are looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued all through the night.
Benefits package includes: Holiday pay, Service Awards, Meal Allowance, Employee discounts from top high street and online brands and much more...
In order to comply with UK & Ireland working time regulations, you must be over the age of 18 to work between the hours of midnight and 5am, please only apply if you are above this threshold.
At McDonald's we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
What we offer:
- Holiday Pay: In every role you will receive holiday pay, the amount may differ depending on the role and part time employees.
- Employee Discounts: Discounts at hundreds of major high-street and online retailers.
- Pension Scheme: If eligible you will be enrolled onto our pension scheme.
- Performance Reviews: Every year, you will have a review with your manager, which can make a real difference to your pay. You will get a bigger pay rise if your reviews show you are doing well.
- Flexible Scheduling: We offer a flexible approach to scheduling. You can make informal flexible working requests via our online platform.
- Service Awards: We celebrate continuous service with rewards throughout your employment with us.
- Free Meal: You will be entitled to a free meal during your shift.
- Learning and Development: At McDonald's, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we will give you the chance.
Contact Detail:
McDonald’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Full Time Crew Member: Over 18\'s only: up to £13.26 p/h (paid between 12am-6am) - 4-5 shifts a week - Eastfield Drive-Thru: YO11 3UT
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or online, demonstrate how you embody these values, as they are central to the company's culture.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment. Share examples from previous jobs or experiences where you successfully managed multiple tasks under pressure, highlighting your energy and enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your communication skills. Since effective communication is crucial for this role, think of specific instances where you effectively interacted with customers or team members, ensuring a positive experience.
✨Tip Number 4
Research the specific responsibilities of an Overnight Crew Member at McDonald's. Understanding the nuances of the role will allow you to ask insightful questions during any interviews and show your genuine interest in the position.
We think you need these skills to ace Overnight Full Time Crew Member: Over 18\'s only: up to £13.26 p/h (paid between 12am-6am) - 4-5 shifts a week - Eastfield Drive-Thru: YO11 3UT
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Overnight Crew Member. Familiarise yourself with the core values of McDonald's and think about how your personal values align with theirs.
Tailor Your CV: Highlight relevant experience in customer service or teamwork in your CV. Use specific examples that demonstrate your ability to work in a fast-paced environment and your commitment to providing excellent service.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at McDonald's specifically and how you can contribute to their mission of delivering a great customer experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at McDonald’s
✨Show Your Enthusiasm
During the interview, make sure to express your excitement about working at McDonald's. Highlight your passion for providing excellent customer service and how you can contribute to creating a friendly atmosphere during the night shifts.
✨Demonstrate Team Spirit
Since the role involves working closely with others, be prepared to discuss your experience in team settings. Share examples of how you've collaborated with colleagues in the past and how you can support your team as an Overnight Crew Member.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to showcase your listening skills and ability to engage with customers. You might want to practice some scenarios where you had to resolve a customer's issue or provide assistance.
✨Understand the Role's Demands
Familiarise yourself with the specific responsibilities of an Overnight Crew Member. Be prepared to discuss how you can maintain high energy levels and work efficiently in a fast-paced environment, especially during the late-night hours.
