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- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a vibrant community-focused brand that values individuality and connection.
- Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and generous family leave.
- Why this job: Join a supportive team culture with tailored training and opportunities for career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and huge discounts on EE & BT products.
Working Hours: 30 Hours Per Week
Location: Burnley
Salary: £13.12 p/h plus 20% on target commission
Everyone's welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do.
If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferable skills to succeed in a Retail Advisor role with EE.
You don't need specific experience to apply. We'll give you all the training you need to be the face of our brand. You just need to bring your personality and soon you'll be talking to customers and building lasting relationships.
What's in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission.
- Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts on EE & BT products including your Mobile and Broadband, saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
- Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Retail Advisor in Burnley employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor in Burnley
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've successfully interacted with diverse groups in the past. This will demonstrate your ability to connect with customers from various backgrounds, which is key for this role.
✨Tip Number 3
Research the local Burnley community and think about how you can contribute to it through your role. Being able to discuss local events or initiatives during your conversation can show your commitment to the community aspect of the job.
✨Tip Number 4
Prepare to discuss your resilience and adaptability. Whether it's personal experiences or challenges you've faced, sharing these stories can highlight your transferable skills and show that you're ready to handle the dynamic environment of retail.
We think you need these skills to ace Retail Advisor in Burnley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication and resilience, in your application.
Tailor Your CV: Make sure your CV reflects your personality and transferable skills. Include any relevant experiences that demonstrate your ability to connect with people and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your unique background can contribute to building relationships with customers and enhancing the community spirit at EE.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your unique qualities and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, strong communication is key. Prepare to discuss how you've effectively communicated with people from diverse backgrounds in the past. Use examples that showcase your ability to listen and engage with others.
✨Highlight Transferable Skills
Even if you don't have direct retail experience, think about skills you've gained from other areas of your life, such as resilience or problem-solving. Be ready to explain how these skills can be applied to the Retail Advisor role.
✨Express Curiosity and Willingness to Learn
The job description mentions a curiosity for asking questions. Show your eagerness to learn by asking insightful questions about the company culture, training opportunities, and how success is measured in the role.
