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- Tasks: Join our team as a Sales Technical Engineer, providing essential pre-sales support and technical advice.
- Company: Mitsubishi Electric Group is dedicated to creating a sustainable society through innovation and creativity.
- Benefits: Enjoy 25 days annual leave, flexible working options, private medical insurance, and exciting social events.
- Why this job: Be part of a dynamic team that values communication, collaboration, and continuous improvement in a vibrant culture.
- Qualifications: Strong communication skills and IT literacy, with experience in CRM systems preferred.
- Other info: Opportunities for personal growth and participation in fun team activities like theatre trips and sports events.
The predicted salary is between 30000 - 42000 £ per year.
We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity.
The Presales technical engineer is a key part of the work winning process for the commercial sales network. Pre sales technical support engineers exist in every region and work together in regional teams to serve the local customer base, offering technical, design and selection advice as well as providing quotations and working closely with the regional sales and operations teams.
As a collective, the presales technical engineers have prime accountability for the level pre-sales tendering and bid management support offered to a wide range of customers seeking support when purchasing any of the commercial sales network solutions.
- Technical product support for a wide range of customers and colleagues.
- Communicating by email, phone and face to face to resolve issues and answer queries.
- Accompanying sales partners on customer visits and calls to enhance work winning capabilities.
- Collectively managing the local presales technical inbox to ensure customers get a response within the agreed service level.
- To strive for continuous improvement, working with your team leader and regional business manager to suggest changes to processes and systems to improve efficiency and service.
- Assist the sales and operations teams during new product launches, product changeovers, aged stock promotions and/or stock shortages etc.
- To ensure that record keeping in CM2 (CRM) is up to date and all primary fields are completed, for customer profiles, projects and quotations.
Communication skills are vital to this role, both written and oral, a pre-sales technical engineer will need to be able to converse with colleagues at all levels and to form strong relationships. Being IT literate with the full range of Microsoft office programmes and the ability to use CRM systems are skills that are also required.
Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
Pension. Life Assurance. Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi. Access to Mitsubishi’s very own discount platform. Colleague Referral Scheme. Holiday Buy. Long Service Awards. Cycle to Work Scheme. Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts). Employee Assistance Programme including additional services Eldercare & Best Doctors.
Equality and Diversity: Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
Sales Technical Engineer employer: Mitsubishi Electric
Contact Detail:
Mitsubishi Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Technical Engineer
✨Tip Number 1
Familiarise yourself with Mitsubishi Electric's products and services. Understanding the technical aspects and applications of their offerings will help you engage more effectively during interviews and discussions with potential colleagues.
✨Tip Number 2
Network with current employees or industry professionals who have experience in presales technical roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Brush up on your communication skills, both verbal and written. Since this role requires strong interaction with customers and colleagues, practising clear and concise communication will set you apart from other candidates.
✨Tip Number 4
Demonstrate your IT literacy by showcasing your proficiency in Microsoft Office and CRM systems during conversations. Being able to discuss how you've used these tools in previous roles can highlight your readiness for the position.
We think you need these skills to ace Sales Technical Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Sales Technical Engineer. Highlight key skills such as communication, technical support, and CRM proficiency in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise your technical knowledge, customer interaction experience, and any previous roles in sales or engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your background makes you a great fit for the Sales Technical Engineer role and how you can contribute to Mitsubishi Electric's goals.
Highlight Communication Skills: Since communication is vital for this role, ensure your application reflects your ability to convey technical information clearly. Use concise language and provide examples of past experiences where you successfully communicated with clients or colleagues.
How to prepare for a job interview at Mitsubishi Electric
✨Understand the Role
Make sure you have a clear understanding of what a Presales Technical Engineer does. Familiarise yourself with the responsibilities outlined in the job description, such as providing technical support and managing customer queries. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since communication is vital for this role, prepare to discuss examples of how you've effectively communicated with colleagues and customers in the past. Be ready to explain how you can build strong relationships and resolve issues through various channels like email, phone, and face-to-face interactions.
✨Highlight Your Technical Proficiency
Be prepared to talk about your experience with Microsoft Office programmes and CRM systems. You might be asked to provide examples of how you've used these tools in previous roles, so think of specific instances where your technical skills made a difference.
✨Demonstrate a Continuous Improvement Mindset
The role involves striving for continuous improvement, so come prepared with ideas on how processes and systems can be enhanced. Think about any past experiences where you suggested changes that led to increased efficiency or better service, and be ready to share those insights.
