Product Owner

Product Owner LIMERICK OR WARRINGTON

Role Title: Product Owner (Telecoms, Telco, Telecommunications, Software)

Location – Limerick OR Warrington

Hybrid working, 1 day a week in the office.

Global Software House, Established over 40 years

Role Purpose

The role defines functional designs through story elaboration and manages the detailed implementation as part of the Global product portfolio, which includes stories assigned by Product Management as part of the product roadmap.

The detailed implementation following an agile model involves working closely day-to-day with a team of principally offshore development engineers, providing them with functional direction, lightweight tracking of progress and ensuring that there are no misunderstandings in their delivery assumptions.

Where appropriate, works with Product Management in customer discussions to define and present product functionality.

The role also contributes to the functional analysis of Level 3 support issues in the assigned part of the product portfolio when they are logged by customers or Professional Services teams and implements bug fixes alongside the product roadmap driven stories where necessary.

Role Responsibilities

Deliverables

• Detailed design and implementation of assigned product roadmap items
• Resolution of assigned Level 3 product support issues
• Detailed design and implementation of fixes to Level 4 product support issues
• Regular \”Show & Tell\” sessions to present developed product functionality to internal or external audiences as appropriate
• Advice when appropriate to Professional Services as to the best way to use the product
• Feedback on and suggested input to the product roadmap

Other

• Help create a culture of learning, trust and self-improvement

• Awareness and compliance of ISO9001, ISO27001, ISO22301, GDPR
• Any other duties as required

Knowledge and Skills

• Ideally, a detailed understanding of Telecoms products, or, if not, a competitive equivalent
• Strategic mindedness with a view on future strategy, balanced with tactical delivery
• Ability to proactively make justified decisions after considering, multiple, potentially conflicting, inputs
• Ability to interpret code as a functional block
• Ability to collaborate on a daily basis with an offshore team
• Ability to prioritise work in a coherent and logical manner
• Capable of slicing functional units into suitable delivery units
• Capable of both short term and long term delivery management
• Good understanding of data modelling
• Understanding of non-functional requirements gained by working with customers
• Highly product user focused with a solution orientated mind-set
• Excellent presentation and communication skills
• Hard working, dedicated, tenacious, self-motivated and quality minded
• Meticulous, structured with excellent attention to detail
• Adaptable, can conform to shifting priorities, demands and timelines whilst retaining control
• Persuasive, encouraging, and motivating
• Ability to elicit cooperation from a wide variety of sources – a strong negotiator
• Strong interpersonal skills with a professional attitude
• Commercially aware and politically astut
• Extensive experience of the software lifecycle, including customer facing experience
• Understanding of agile delivery approaches and an open mind to how they are best used to drive delivery
• Experience of liaising with external customers and internal stakeholders

This is a hybrid role based in either Warrington or Limerick – you will work in the office 1 day a week.

Competitive salary, exceptional work culture and great career opportunities.

Please send your CV now for immediate consideration.

Applicants of all ages and backgrounds will be considered, and Ascent People Ltd is acting as an employment agency for this vacancy.