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- Tasks: Join our team as a Lettings Negotiator, renting stylish properties across London.
- Company: Urban Spaces revolutionises estate agency with digital solutions and a unique approach.
- Benefits: Enjoy competitive salaries, career progression, and company perks like a car and laptop.
- Why this job: Be part of a dynamic team, enhance customer experiences, and thrive in a vibrant culture.
- Qualifications: Must have 2 years of lettings experience, strong communication skills, and a valid UK driving license.
- Other info: Work in a hybrid model from our central London office.
The predicted salary is between 28800 - 43200 £ per year.
At Urban Spaces we take a different approach to Estate Agency. Employing digital solutions to enhance our customers' experience, we have removed the geographical constraints, allowing us to provide clients with unlimited support and accessibility without having to visit a branch.
Our portfolio extends across London’s most fashionable postcodes. From former gas laboratories in Fulham, to warehouse conversions in Shoreditch and school conversions in Greenwich, we work in a way that is unique to almost any other estate agent. We are currently looking for a Lettings Negotiator to join our central London Lettings Team, working in a hybrid model. The successful candidate will need to be outgoing, enthusiastic, and hardworking in order to have what it takes to progress and succeed in a leading property company. We offer competitive salaries and a fun, dynamic working environment.
The Role:
Our Lettings Negotiators are responsible for renting our lettings portfolio, ensuring that we achieve the best possible price, whilst also offering the highest standards of customer service. Our Lettings Negotiators are responsible for:
- Providing an excellent standard of customer service.
- Building strong and professional relationships with applicants to generate viewings and let properties.
- Making outbound telephone calls to leads on our database.
- Receiving and responding to inbound calls, internet, and email enquiries.
- Carrying out lettings’ viewings across London, analysing feedback and presenting to landlords.
- Proactively managing the deal progression process to ensure a seamless customer journey up until they move in.
- Ensuring that all written communication and documentation adheres to relevant legislation and meets consistently high standards.
- Maintaining an up-to-date understanding of industry trends, issues, and key market developments.
Key Skills / Qualifications / Behaviours required:
- Entrepreneurial mindset with high energy and able to work independently or as part of a team.
- Passionate about property, customer service and hitting targets.
- Charm, perseverance, enthusiasm and hunger to succeed.
- Defining priorities and organising yourself to be effective.
- Being diligent in all aspects of the role.
- Diplomatic and empathetic professional approach.
- Experienced in negotiation and problem solving.
- Effective written and verbal communication skills.
- Must have a minimum of 2 years residential property lettings experience.
- Good knowledge of the property industry and lettings compliance.
- Willing to learn and desire to contribute to an innovative and forward-thinking business.
- An ability to be self-motivated and driven whilst working remotely.
- Excellent attention to detail with strong organisational skills and ability to prioritise multiple work streams.
- All applicants must hold a full valid UK driving license.
Benefits:
- Competitive salary.
- Career progression and career opportunities.
- Company extras, including: A car, a phone, and a laptop.
Location: Standon House, 21 Mansell Street, Aldgate, E1 8AA
Hours: Monday - Friday: 9am - 6pm, Saturday: 9am - 4pm
Lettings Negotiator employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the latest trends in the London property market. Understanding what makes certain areas desirable can help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property industry, especially those who work in lettings. Attend local property events or join online forums to build connections that could lead to referrals or insider information about job openings.
✨Tip Number 3
Prepare to showcase your negotiation skills through role-play scenarios. Since negotiation is a key part of the Lettings Negotiator role, being able to demonstrate your approach to handling objections and closing deals can set you apart from other candidates.
✨Tip Number 4
Research Urban Spaces specifically to understand their unique approach to estate agency. Tailoring your conversation to reflect their values and methods during interviews will show your genuine interest in the company and its innovative practices.
We think you need these skills to ace Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property lettings. Emphasise your customer service skills, negotiation experience, and any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and customer service. Mention specific examples of how you've successfully managed lettings or built strong relationships with clients in the past.
Showcase Your Communication Skills: Since effective written and verbal communication is key for this role, ensure your application is free from errors and clearly conveys your enthusiasm for the position. Use professional language and structure your writing well.
Highlight Your Industry Knowledge: Demonstrate your understanding of the property industry and lettings compliance in your application. Mention any relevant trends or issues you are aware of, and how they might impact the role of a Lettings Negotiator.
How to prepare for a job interview at Connells Group
✨Show Your Passion for Property
Make sure to express your enthusiasm for the property industry during the interview. Share any personal experiences or insights that demonstrate your passion and knowledge about lettings, as this will resonate well with the interviewers at Urban Spaces.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you built strong relationships with clients, as this is crucial for a Lettings Negotiator who needs to generate viewings and let properties.
✨Be Ready to Discuss Industry Trends
Stay updated on current trends and issues in the property market. Be prepared to discuss these topics during your interview, as it shows your commitment to staying informed and your ability to adapt to changes in the industry.
✨Highlight Your Negotiation Skills
Since negotiation is a key part of the Lettings Negotiator role, come equipped with examples of successful negotiations you've conducted in the past. This will showcase your problem-solving abilities and your effectiveness in achieving the best outcomes for clients.
