SEND Administrator

SEND Administrator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support pupils and parents in Annual Reviews, ensuring accurate documentation and scheduling.
  • Company: Join TCES, a social enterprise dedicated to providing specialist education for neurodiverse children.
  • Benefits: Enjoy competitive salary, CPD opportunities, wellbeing days, and health discounts.
  • Why this job: Make a real impact in the lives of vulnerable pupils while working in a supportive environment.
  • Qualifications: Experience in education or SEND, strong IT skills, and excellent communication abilities required.
  • Other info: Commitment to safeguarding and equal opportunities is essential.

The predicted salary is between 30000 - 42000 £ per year.

We are seeking an administrator, with skills in accuracy, attention to detail and positive customer service, and a commitment to inclusive education and SEND. You will be supporting our pupils and parents/guardians to have their voice heard within statutory Annual Reviews, ensuring that these are appropriately scheduled and that the school's SENCo and relevant stakeholders have the right and accurate documentation for these meetings. You will have experience within an education or SEND setting, using your proficient organisational skills to ensure clear communication and advocacy for our SEND pupils.

Essential requirements to be successful in the role are:

  • An advocate for young people, with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other!
  • Relevant experience with education - preferably as an administrator as part of Annual Review processes.
  • An understanding of special educational needs and/or disability in children and young people.
  • Proficient IT skills, especially with Microsoft Office packages, and able to use these to schedule meetings and provide accessible documentation.
  • Excellent written and verbal communication, and experience with customer service-facing roles.
  • Accuracy and attention to detail, with prior experience in data governance, compliance and dealing with processing confidential and sensitive data.
  • Proactive and innovative, collaborating with team members in other disciplines, whilst also with the ability to work flexibly and independently.

The Complete Education Solution (TCES) is an independent social enterprise, providing specialist therapeutic education based in London supporting exceptional neurodiverse children and young people aged 7 to 19 who have special educational needs and disabilities typically associated with autism, social emotional and mental health needs and associated disorders. Most of them will have experienced multiple placement breakdowns and significant trauma, often resulting in behaviour that challenges. On average pupils will have been excluded from other provisions up to three times before reaching us and had significant periods out of education. TCES pupils learn at one of our two main schools, at our Nurture Primary school, through our Create in the Community service or within our National Online School; our Create services support our most complex and vulnerable pupils, with highly differentiated and personalised holistic therapeutic education programmes developed for each pupil focusing on development milestones. When they are ready, we aim for pupils to step down from Create into one of our main schools, our Sixth Form, or into mainstream provisions.

In return we offer:

  • Competitive salary & commission, and terms and conditions.
  • An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC.
  • Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development.
  • Regular half termly staff wellbeing days.
  • A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform.
  • Gym & Active Health discounts.

To apply: Please apply by completing an application form online. TCES is committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. The Complete Education Solution is an equal opportunity employer.

SEND Administrator employer: TCES

At The Complete Education Solution (TCES), we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment in London. Our commitment to employee growth is reflected in our comprehensive induction process and tailored Learning & Development Plans, ensuring that you can thrive in your role as a SEND Administrator while making a meaningful impact on the lives of neurodiverse children and young people. With competitive salaries, regular wellbeing days, and a range of employee support benefits, TCES offers a rewarding career path for those passionate about advocating for SEND pupils.
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Contact Detail:

TCES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SEND Administrator

✨Tip Number 1

Familiarise yourself with the principles of inclusive education and SEND. Understanding the values that TCES stands for will help you align your responses during interviews and demonstrate your commitment to advocating for young people.

✨Tip Number 2

Network with professionals in the SEND field. Attend local events or online webinars related to special educational needs, as this can provide you with insights and connections that may be beneficial when applying for the SEND Administrator role.

✨Tip Number 3

Brush up on your IT skills, particularly with Microsoft Office. Being proficient in scheduling meetings and creating accessible documentation is crucial for this role, so consider taking a short course if you feel you need to improve in these areas.

✨Tip Number 4

Prepare examples from your past experiences that showcase your attention to detail and customer service skills. Be ready to discuss how you've successfully managed sensitive data or advocated for individuals in previous roles, as this will highlight your suitability for the position.

We think you need these skills to ace SEND Administrator

Attention to Detail
Customer Service Skills
Organisational Skills
Communication Skills
Advocacy for Young People
Understanding of Special Educational Needs
Proficient IT Skills
Experience with Microsoft Office Packages
Data Governance
Compliance Knowledge
Ability to Process Confidential Data
Proactive and Innovative Mindset
Collaboration Skills
Flexibility and Independence

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and essential requirements. Highlight your relevant experience in education or SEND settings that align with the role.

Tailor Your CV: Customise your CV to reflect your skills in accuracy, attention to detail, and customer service. Emphasise your experience with Annual Review processes and any relevant IT skills, particularly with Microsoft Office.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for inclusive education and advocacy for young people. Use specific examples from your past experiences to demonstrate how you embody the values of the organisation.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that your documents are well-organised and easy to read.

How to prepare for a job interview at TCES

✨Show Your Passion for SEND

Make sure to express your commitment to inclusive education and your advocacy for young people with special educational needs. Share personal experiences or insights that highlight your dedication to supporting these pupils.

✨Demonstrate Attention to Detail

Since accuracy is crucial in this role, prepare examples from your past work where your attention to detail made a significant impact. Discuss how you ensure documentation is correct and how you handle sensitive data responsibly.

✨Highlight Your Organisational Skills

Be ready to discuss your experience with scheduling meetings and managing multiple tasks. Use specific examples to illustrate how you keep everything organised, especially in a busy educational environment.

✨Prepare for Customer Service Scenarios

As the role involves communication with parents and guardians, think of scenarios where you provided excellent customer service. Be prepared to discuss how you handle difficult conversations and ensure that everyone feels heard and valued.

SEND Administrator
TCES
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  • SEND Administrator

    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-04-19

  • T

    TCES

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