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- Tasks: Join our team as a Pool & Fitness Attendant, ensuring top-notch service and guest satisfaction.
- Company: Trump Turnberry is a prestigious resort known for its luxury and exceptional hospitality.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Why this job: Be part of a legendary team, enhance your skills, and make a positive impact on guests' experiences.
- Qualifications: Previous experience in a spa or leisure environment and relevant lifeguarding qualifications are essential.
- Other info: Ongoing training and development opportunities available, including first-class hospitality training.
The predicted salary is between 20000 - 30000 £ per year.
Trump Turnberry is ready to receive applications from exceptional, talented individuals to join our legendary team.
POSITION SCOPE: Pool & Fitness Attendants are responsible for delivering exceptional levels of services to guests and members in all aspects of the spa operation in line with Forbes standards, whilst delivering excellent five star client care. Responsible for revenue generation through up-selling of personal training and cross sales to other areas in the Spa & Resort. Responsible for performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day.
JOB FUNCTIONS:
- Maintain adequate pool coverage – lifeguard duties including pool tests & monitoring of pool/whirlpool cleanliness. Dealing directly with technical services to maintain the pool plant room.
- Maintain cleanliness of equipment and levels of guest supplies in the fitness and Spa areas.
- Maintain the cleanliness of the entire Spa in particular the changing rooms, toilets, and showers plus relax areas.
- Follow opening and closing procedures correctly, reporting any maintenance issues to the Duty Manager.
- Responsible for achieving sales targets as set by the Spa Manager. Encourage clients to return to the spa by recommending an on-going fitness programme and cross selling the other products & services in the spa.
- In collaboration with the Fitness Instructor, assist in driving personal training revenue through recommending a course of sessions based upon achieving objectives.
- Where possible, provide personal training, gym instruction and fitness programmes for all guests and members, taking into account their needs and goals monitoring their progress on a regular basis.
Candidate Specification:
- Must be eligible to live and work within the UK.
- Must be willing to adhere to immaculate grooming policy and strict uniform standards.
- Previous experience within a Spa or leisure environment is essential.
- Must be in possession of relevant lifeguarding qualification.
- First Aid qualification is desirable.
- Fitness qualification is preferred but not essential.
- Perform any other duties deemed reasonable by management showing flexibility to cover areas outside the listed responsibilities.
Benefits:
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Casual Pool & Fitness Attendant - Trump Turnberry - Spa employer: Trump Turnberry Golf and Spa Careers
Contact Detail:
Trump Turnberry Golf and Spa Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Pool & Fitness Attendant - Trump Turnberry - Spa
✨Tip Number 1
Familiarise yourself with Forbes standards of service, as this role requires delivering exceptional client care. Understanding these standards will help you demonstrate your commitment to high-quality service during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in a spa or leisure environment when networking or speaking with current employees. This can help you gain insights into the company culture and expectations, making you a more appealing candidate.
✨Tip Number 3
If you have relevant qualifications, such as lifeguarding or fitness certifications, be sure to mention them in conversations with staff or during interviews. This shows your preparedness for the role and your dedication to safety and fitness.
✨Tip Number 4
Engage with the Trump Turnberry community on social media platforms. This can provide you with valuable insights into their operations and allow you to connect with current employees, which may give you an edge in the application process.
We think you need these skills to ace Casual Pool & Fitness Attendant - Trump Turnberry - Spa
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Pool & Fitness Attendant position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: Emphasise any previous experience in a spa or leisure environment, particularly focusing on lifeguarding duties, customer service, and sales achievements. Use specific examples to demonstrate how you have excelled in similar roles.
Showcase Your Qualifications: Make sure to mention any relevant qualifications, such as lifeguarding and fitness certifications. If you have First Aid training, include that as well, as it is desirable for this position.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work at Trump Turnberry and how you can contribute to their high standards of service and client care.
How to prepare for a job interview at Trump Turnberry Golf and Spa Careers
✨Showcase Your Customer Service Skills
As a Pool & Fitness Attendant, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for guests in previous roles, highlighting your ability to create a welcoming atmosphere.
✨Demonstrate Your Knowledge of Spa Operations
Familiarise yourself with the specific duties outlined in the job description, such as pool maintenance and cleanliness standards. Showing that you understand these responsibilities will demonstrate your readiness for the role.
✨Highlight Your Sales Experience
Since revenue generation through upselling is part of the role, be ready to discuss any past experiences where you've successfully sold products or services. This could include personal training sessions or spa treatments.
✨Prepare for Technical Questions
Given the technical aspects of the job, such as pool monitoring and maintenance, brush up on relevant knowledge. Be ready to answer questions about lifeguarding protocols and safety measures to show your competence.
