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- Tasks: Support young people with housing issues and provide guidance on employability and education.
- Company: Join a fantastic charity dedicated to improving the wellbeing of young people.
- Benefits: Enjoy a competitive salary, generous holiday, and health perks like wellbeing days.
- Why this job: Make a real impact in young people's lives while working in a supportive environment.
- Qualifications: Experience with vulnerable individuals and knowledge of the UK benefits system is essential.
- Other info: Must be a driver and able to commit to an on-call rota.
Do you have experience supporting young people with housing issues and other complex social needs? Would you like to work for an incredible charity that puts the wellbeing of young people at the heart of everything they do? We are working on a Youth Support Officer role, based in the Neath Port Talbot area.
What will you get?
- A full time permanent position
- 9am to 5pm Monday to Friday
- Salary of £24,400 per year
- On-call payments for each day you are on call (£15 to £20 per day)
- On-call will be around 1 in 5 to start, but as the team grows this will change to 1 in 7.
- Overtime payments (time and a half) if you are called out for 2 hours or more. With these extra payments, you will average an extra £1,200 - taking the salary to approx. £25,600 per annum.
- 27 days holiday + 8 bank holidays. Rising to 30 days + 8 bank holidays after 5 years.
- Company pension scheme, employee assistance programme, health and wellbeing days.
What will you do?
- You will support young people who are experiencing housing issues.
- Provide them with advice and guidance: employability, education, tenancy, social inclusion etc.
- Be an advocate for the people you support.
- Assist with the completion of benefit and housing related applications.
- Work with other services: substance misuse, youth offending, social services, local authorities etc.
- Remain professional when interacting with the young people, staff and outside agencies.
- Keep accurate and timely records.
- Complete needs assessments, support plans and risk assessments.
- Work outside of hours (on rare occasions) to ensure the young people are safe and secure.
- Report and record safeguarding issues, in line with charity procedures.
What do we need?
- We need someone with experience supporting vulnerable people.
- A good knowledge of the UK benefits system.
- Someone who understands housing and tenancy support.
- Knowledge of ACEs and trauma informed practice.
- Ideally, you will have worked with those aged 16 to 25.
- A background in support work, housing, education or social care would be a distinct advantage.
- Someone who is flexible and adaptable.
- ESSENTIAL: You must be a driver with a vehicle.
- ESSENTIAL: A DBS on the update service or able to complete a new enhanced check.
- ESSENTIAL: Must be able to commit to the on-call rota.
If this sounds like the role for you, please get in touch with Keeran @ Moxie People for a confidential discussion. We look forward to speaking with you!
Youth Support Officer employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Youth Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges young people face regarding housing and social needs. Understanding these issues will help you connect better during interviews and demonstrate your genuine interest in supporting them.
✨Tip Number 2
Network with professionals in the charity sector, especially those who work with youth support. Attend local events or online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 3
Research the charity's values and recent projects. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show your commitment to their mission.
✨Tip Number 4
Prepare for potential scenario-based questions in the interview. Think about how you would handle specific situations involving young people with complex needs, as this will showcase your problem-solving skills and experience.
We think you need these skills to ace Youth Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting young people, particularly with housing issues and complex social needs. Use specific examples to demonstrate your skills and knowledge of the UK benefits system.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working with young people and your understanding of their challenges. Mention your experience with advocacy and support work, and how you can contribute to the charity's mission.
Highlight Relevant Qualifications: If you have any qualifications related to social care, education, or support work, be sure to mention them. This could include training in trauma-informed practice or knowledge of ACEs, which are essential for this role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a role that involves interacting with vulnerable individuals.
How to prepare for a job interview at Moxie People
✨Show Your Passion for Supporting Young People
Make sure to express your genuine interest in helping young people, especially those facing housing issues. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the charity's mission.
✨Demonstrate Your Knowledge of Relevant Systems
Familiarise yourself with the UK benefits system and housing support services. Be prepared to discuss how you would assist young people with applications and navigate these systems effectively during the interview.
✨Highlight Your Experience with Vulnerable Populations
Discuss your previous experience working with vulnerable individuals, particularly those aged 16 to 25. Provide specific examples of challenges you've faced and how you successfully supported them through difficult situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex social needs. Think about potential situations you might encounter in the role and how you would approach them, ensuring you convey your adaptability and professionalism.
