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For Companies At a Glance
- Tasks: Join our team to welcome guests and manage events in a vibrant hospitality setting.
- Company: We are a leading hospitality provider located in the heart of Glasgow.
- Benefits: Enjoy competitive pay, overtime rates, and a dynamic work environment.
- Why this job: Be part of an exciting team, enhance your skills, and make lasting connections.
- Qualifications: Experience in hospitality and strong communication skills are essential.
- Other info: Flexible hours and opportunities for growth await you!
Permanent Hospitality vacancy - Front of house
Location - Glasgow City Centre
Hourly pay £12.61 (plus overtime at time x ½ and double time)
Working hours - 40 hours per week
Our client based near George Square in Glasgow is looking for someone with Hospitality Front of House experience.
Job role:
- Setting up for events - these can be internal and external events
- Welcoming guests and attendees
- Setting up and dismantling of AV equipment
- Reporting any faulty equipment or property issues so that it can be repaired or replaced as soon as possible
- Setting up and clearing of refreshments on occasions
- Liaising with events team
- Speaking with guests to resolve any potential issues
- Completing handover reports at end of shift
Required knowledge and skills:
- ESSENTIAL: Experience working with the public
- Experience working in a similar position
- Ability to undertake heavy manual lifting
- Provide a high standard of service to customers using the facilities
- Good oral and written communication skills
- Able to work unsupervised or as part of a team
- Willingness to work variable and unsocial hours including weekends when required
- Good time management
- Good organisational skills
- Flexible and adaptable approach
- Comfortable opening and closing the building (after training period)
- Good computer skills
If you are looking for a new permanent position and have Front of House Hospitality experience and experience with the above duties, please submit your CV and I will be in touch.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Front of House - Hospitality employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Hospitality
✨Tip Number 1
Familiarise yourself with the venue and its events. Knowing the layout and types of events held can give you an edge during interviews, as you can demonstrate your understanding of the role and how you can contribute to the team.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of interaction with guests, being able to showcase your ability to handle various situations and resolve issues will make you stand out.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your experience with heavy lifting and manual tasks. Highlighting your physical capabilities and willingness to take on these responsibilities will show that you're ready for the demands of the job.
We think you need these skills to ace Front of House - Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Front of House experience and any relevant skills mentioned in the job description. Use specific examples to demonstrate your ability to provide high standards of service and manage events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your experience in similar roles. Mention your ability to work unsupervised and as part of a team, and how you can contribute to the success of their events.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management, and organisational abilities. These are crucial for the role, so provide examples of how you've successfully used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the hospitality industry.
How to prepare for a job interview at Blue Arrow
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in front of house roles. Be ready to discuss specific situations where you provided excellent customer service or resolved issues effectively.
✨Demonstrate Communication Skills
Since good oral and written communication skills are essential, practice articulating your thoughts clearly. You might be asked to role-play a scenario with a guest, so be prepared to showcase your ability to communicate effectively.
✨Prepare for Manual Tasks
Given the requirement for heavy manual lifting, be ready to discuss your physical capabilities. You could be asked about your experience with setting up events or handling equipment, so think of examples that demonstrate your strength and reliability.
✨Exhibit Flexibility and Adaptability
The role requires a flexible approach to working hours. Be prepared to discuss your availability and willingness to work unsocial hours, including weekends. Showing that you can adapt to changing circumstances will impress the interviewers.
