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For Companies At a Glance
- Tasks: Assist customers and process leads while delivering top-notch service.
- Company: Join a global tech marketing agency based in Bournemouth.
- Benefits: Enjoy hybrid work, performance bonuses, and 28 days annual leave.
- Why this job: Perfect for career growth with full training and no experience needed!
- Qualifications: Must be a native Swedish speaker and eager to learn.
- Other info: Work in a supportive environment with opportunities for extra days off.
Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth. They are looking for a Customer Service Advisor (Swedish speaker) to join the company on a full-time, permanent basis. This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Swedish speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 – paid quarterly.
- Work-life balance: Hybrid setup of 2 days in the office, Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development – Full training provided.
What’s the role?
As a Swedish speaking Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Swedish native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Swedish-speaking Customer Service Advisor role in Bournemouth.
Customer Service Advisor (Swedish speaker) employer: Holt Engineering
Contact Detail:
Holt Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (Swedish speaker)
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their products and customer service approach will help you tailor your conversations during the interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your Swedish language skills, especially in a customer service context. Being able to demonstrate your fluency and ability to handle customer queries in Swedish will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past, even if it's not in a professional setting. This will help you illustrate your skills and attitude towards customer care during the interview.
✨Tip Number 4
Show your enthusiasm for learning and development. Since the role offers training, expressing your eagerness to grow and develop your skills can make a positive impression on the hiring team.
We think you need these skills to ace Customer Service Advisor (Swedish speaker)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proficiency in Swedish and any relevant skills related to customer service. Emphasise your ability to work with Microsoft 365 and any experience you have in similar roles, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you're interested in being a Customer Service Advisor and how your skills align with the job requirements, particularly your language skills and desire to develop your career.
Highlight Relevant Skills: In your application, clearly outline your customer service skills and any experience you have with CRM systems. If you have examples of how you've delivered excellent customer service in the past, include those to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Holt Engineering
✨Showcase Your Language Skills
As a Swedish speaker, make sure to demonstrate your fluency during the interview. You might be asked to converse in Swedish, so practice common customer service scenarios in the language to show your confidence and proficiency.
✨Familiarise Yourself with Microsoft 365
Since the role requires proficiency in Microsoft 365, brush up on your skills with the software. Be prepared to discuss how you've used it in past experiences or how you plan to utilise it in this role.
✨Emphasise Your Customer Service Mindset
Even though no prior experience is required, it's important to convey your understanding of excellent customer service. Think of examples where you've helped others or resolved issues, even in non-professional settings.
✨Express Your Ambition and Drive
The company is looking for someone ambitious and driven. Be ready to share your career goals and how this position aligns with your aspirations. Show enthusiasm for learning and developing your skills within the role.
