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- Tasks: Be the go-to person for managing customer contracts and coordinating with teams.
- Company: Join a supportive company that values its people and invests in their careers.
- Benefits: Enjoy a competitive salary, bonus opportunities, extra holiday, and discounts.
- Why this job: Make a real impact in a fast-paced role while developing your skills.
- Qualifications: Great organisation and communication skills; previous admin and customer service experience required.
- Other info: Fixed-term contract with flexible working hours and a friendly team atmosphere.
The predicted salary is between 20600 - 29500 £ per year.
Location: Boldon | £25,650 + Bonus + Excellent Benefits
Are you a confident organiser with a passion for customer service? We are looking for a Sales Coordinator to join our friendly team in Boldon on a 12-month fixed-term contract.
In this fast-paced and varied role, you will be the vital link between our customers, engineers, and operations teams - keeping everything on track from start to finish.
What you will be doing:
- Managing hire contracts, ensuring equipment is delivered, collected, or exchanged on time
- Supporting the customer service and repair teams to drive revenue and satisfaction
- Coordinating with engineers to arrange servicing and repairs
- Assisting with logistics planning alongside our Operations Managers
Working hours: Monday to Friday, 40 hours per week
Shift options: 07:30-16:30 or 08:00-17:00
What you will bring:
- Great organisation and communication skills
- Previous experience in administration and customer service
Why join us?
- Competitive salary with bonus opportunities
- Extra holiday for each year of service
- Up to 9% matched pension scheme
- Enhanced maternity and adoption leave
- Discounts on the high street and online
- Cycle to Work scheme
- Access to health and wellbeing tools
We are big on people - investing in careers, celebrating wins, and creating a supportive, rewarding workplace.
Sound like your next move? Click apply and take the first step toward joining a team where you will truly make an impact.
Sales Coordinator / Customer Service employer: Mandeville
Contact Detail:
Mandeville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator / Customer Service
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what we do at StudySmarter and how our services benefit customers will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing a mock schedule or plan for managing customer orders and logistics. This practical demonstration can impress us and highlight your ability to handle the role's demands.
✨Tip Number 3
Network with current employees or industry professionals on platforms like LinkedIn. Building connections can provide insights into our company culture and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare specific examples from your past experiences that demonstrate your customer service skills and problem-solving abilities. Being ready to discuss these scenarios can set you apart during the interview process.
We think you need these skills to ace Sales Coordinator / Customer Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in administration and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and explain why you want to work as a Sales Coordinator. Mention specific examples from your past experiences that showcase your ability to manage contracts and coordinate with teams effectively.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Mandeville
✨Showcase Your Organisational Skills
As a Sales Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or events, highlighting your attention to detail and time management skills.
✨Emphasise Customer Service Experience
Since the role involves a lot of customer interaction, be ready to discuss your previous customer service roles. Share specific instances where you resolved issues or improved customer satisfaction, showcasing your communication skills and problem-solving abilities.
✨Familiarise Yourself with Logistics
Understanding logistics is key for this position. Brush up on basic logistics concepts and be prepared to discuss how you would coordinate deliveries and repairs. This will show your potential employer that you're proactive and knowledgeable about the role's requirements.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the tools they use for coordination, or how success is measured in the role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
