At a Glance
- Tasks: Protect property and people while ensuring compliance with security protocols.
- Company: Join a leading security firm dedicated to safety and service excellence.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for training and development.
- Why this job: Be part of a dynamic team that values your growth and offers real-world impact.
- Qualifications: Previous security experience and an SIA licence are essential; SC clearance is a plus.
- Other info: This role offers a pathway to permanent employment after a temporary period.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
Delivering results that meet and/or exceed the Key performance indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
Main Duties:
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training:
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety:
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for:
- Previous Security Experience
- SIA License
- SC Clearance desirable
Security Support Officer employer: Bardwood Support Services Limited
Contact Detail:
Bardwood Support Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Support Officer
✨Tip Number 1
Familiarise yourself with the specific Assignment Instructions (AI's) for the role. Understanding these guidelines will not only help you during the interview but also demonstrate your commitment to compliance and service excellence.
✨Tip Number 2
Make sure to highlight any previous security experience you have, especially in roles that required adherence to strict policies and procedures. This will show us that you can handle the responsibilities of a Security Support Officer effectively.
✨Tip Number 3
If you don’t already have an SIA licence, consider obtaining one before applying. Having this certification ready will make you a more attractive candidate and demonstrate your proactive approach to meeting job requirements.
✨Tip Number 4
Prepare to discuss how you would handle challenging situations or emergencies. We value candidates who can maintain professionalism under pressure, so think of examples from your past experiences that showcase your problem-solving skills.
We think you need these skills to ace Security Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Security Support Officer position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous security experience you have, particularly in compliance with legal and regulatory requirements. Mention specific instances where you successfully managed safety and security protocols.
Showcase Your Qualifications: Make sure to mention your SIA License and any other relevant certifications. If you have SC Clearance or have completed additional training, include this information to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a good fit for the role. Use specific examples from your past experiences to demonstrate your ability to meet the key performance indicators and service level agreements outlined in the job description.
How to prepare for a job interview at Bardwood Support Services Limited
✨Know Your Assignment Instructions
Familiarise yourself with the published Assignment Instructions (AI's) before the interview. Being able to discuss specific tasks and responsibilities shows that you are proactive and serious about the role.
✨Highlight Relevant Experience
Be prepared to talk about your previous security experience. Share specific examples of how you've handled challenging situations or maintained safety protocols, as this will demonstrate your capability for the role.
✨Understand Legal Requirements
Make sure you understand the legal and regulatory requirements related to the position, including the need for an SIA licence. This knowledge will show that you are aware of the responsibilities that come with the job.
✨Demonstrate Professional Conduct
Prepare to discuss how you maintain professionalism in difficult situations. Employers value candidates who can stay calm and collected under pressure, so share any relevant experiences that highlight this trait.