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- Tasks: Manage refuge services for women and children escaping domestic violence.
- Company: Join a charity dedicated to supporting victims of domestic abuse.
- Benefits: Earn £28,116 with 25 days leave and extra pay for on-call work.
- Why this job: Make a real impact in the lives of those affected by domestic violence.
- Qualifications: Experience in service management within the housing or domestic violence sector required.
- Other info: This is a temporary role with potential for ongoing employment.
The predicted salary is between 21000 - 28000 £ per year.
Are you an experienced Service Manager with knowledge of domestic violence support? Have you managed and coordinated a third/charity sector project? We are searching for a Refuge Manager (also known as a Project Manager) for 2 refuge services based in Merthyr Tydfil and Bridgend.
PLEASE NOTE: THIS IS AN INTERIM ROLE TO COVER FOR A MINIMUM OF 3 MONTHS - POSSIBLY LONGER.
What are the basics?
- Salary of £28,116 (£15.75 per hour)
- 3 month temporary contract (may go on for longer)
- Work for an amazing charity that supports women and children
- Make a real difference to victims and survivors of domestic violence and abuse
- Working hours are 9.30am to 5pm (these are the core hours)
- 35 hours per week
- Extra payments for on-call and out of hours work
- On-call is usually 1 in every 8 or 10 weeks (subject to change)
- 25 days annual leave entitlement + 8 bank holidays
- Possible opportunities for ongoing and permanent employment
What will you do?
- Oversee the service delivery of refuge accommodation in Bridgend and Merthyr Tydfil for women and children fleeing domestic abuse
- Direct line management of Support Workers and Support Assistants
- Attend internal and external partnership/safety meetings (MAPPA, MARAC etc.)
- Work with other charities, services and partners
- Monitor service performance and outcomes
- Create reports and communicate information to senior management
- Deal with crisis situations and safeguarding issues
- Assist with the on-call rota and cover shifts during sickness/absence
- Attend out-of-hours during emergency situations
What do we need?
- Someone with experience of managing a service in the housing/domestic violence sector
- The ability to effectively manage difficult situations
- Excellent knowledge of VAWDASV
- An understanding of the effects of domestic abuse on women, children and families
- Good knowledge of housing service management
- Caring, compassionate, calm and non-judgemental
- Committed to making a real difference to people's lives
- Knowledge of trauma informed practice, ACEs and PIE
- YOU MUST BE A DRIVER WITH ACCESS TO A VEHICLE
- WE NEED SOMEONE WITH A LIVE DBS ON THE UPDATE SERVICE (children and adult workforce - enhanced)
If you believe you have the skills, knowledge, experience and drive to take on this role, contact Keeran @ Moxie People for an informal chat. We look forward to hearing from you.
Location: Merthyr Tydfil and Bridgend
Type: Temporary (3 months minimum)
Refuge Manager employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refuge Manager
✨Tip Number 1
Network with professionals in the domestic violence support sector. Attend local events or workshops related to domestic abuse and housing services to meet potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the specific needs and challenges faced by women and children fleeing domestic abuse. This knowledge will not only help you in interviews but also demonstrate your commitment to making a difference in their lives.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle crisis situations or safeguarding issues, as these are crucial aspects of the Refuge Manager role.
✨Tip Number 4
Reach out to current or former employees of the charity to gain insights into the organisational culture and expectations. This can provide you with valuable information that may help you tailor your approach during the application process.
We think you need these skills to ace Refuge Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing services within the housing or domestic violence sector. Emphasise any specific projects you've coordinated, especially those related to charity work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting victims of domestic violence. Mention your understanding of VAWDASV and trauma-informed practices, and how these relate to the role of Refuge Manager.
Highlight Relevant Skills: In your application, clearly outline your skills in crisis management, communication, and partnership working. Provide examples of how you've effectively managed difficult situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moxie People
✨Show Your Passion for the Cause
Make sure to express your genuine passion for supporting victims of domestic violence. Share personal anecdotes or experiences that highlight your commitment to making a difference in people's lives.
✨Demonstrate Relevant Experience
Be prepared to discuss your previous experience managing services in the housing or domestic violence sector. Highlight specific projects you've coordinated and the outcomes achieved, as this will show your capability for the role.
✨Understand Key Terminology
Familiarise yourself with key terms and frameworks such as VAWDASV, trauma-informed practice, and ACEs. This knowledge will demonstrate your expertise and understanding of the complexities involved in domestic abuse support.
✨Prepare for Crisis Scenarios
Think about potential crisis situations you might face in this role and how you would handle them. Be ready to discuss your approach to crisis management and safeguarding issues, as this is crucial for the Refuge Manager position.
