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- Tasks: Lead and inspire teams to deliver exceptional service and drive commercial performance.
- Company: Join a fast-growing QSR brand with a people-first culture and exciting growth plans.
- Benefits: Enjoy a competitive salary, bonus structure, and fantastic perks.
- Why this job: Be part of a dynamic team where your leadership can make a real impact.
- Qualifications: Experience in multi-site management, ideally in QSR or fast-paced hospitality.
- Other info: Opportunity to support new store openings and build strong relationships with teams.
The predicted salary is between 36000 - 60000 £ per year.
West London. Big growth plans | People-first culture | Real progression.
Are you a hands-on leader who loves building high-performing teams and running slick operations? Fancy joining a brand that’s growing fast, doing things properly, and putting people at the heart of it all?
We’re working with a well-known, fast-moving QSR brand that’s on the lookout for an Operations Manager to take charge of a key West London patch. This isn’t just about keeping things ticking over – they want someone who’s ready to roll up their sleeves, drive performance, and be part of something exciting.
Why this role?
- Join a brand that’s genuinely going places, with smart leadership and serious backing.
- Culture matters here – they care about people, from crew to customer.
- You’ll have the freedom to lead, make decisions, and grow with the business.
- Competitive salary, bonus structure, and some brilliant perks.
What you’ll be doing:
- This is a big, rewarding role with plenty of variety. As Operations Manager, you'll be trusted to run your patch like it's your own business.
- Lead, coach and inspire a group of General Managers and their teams to deliver consistently brilliant service and operational excellence.
- Drive commercial performance across your area – you'll own your P&L, manage budgets, and find smart ways to improve margins without cutting corners.
- Champion brand standards and ensure every site is delivering top-notch customer experience, food quality, and compliance.
- Recruit, retain and develop amazing people – building strong teams, spotting potential, and creating a culture where people want to stay and grow.
- Support new store openings, working closely with the central team to roll out new locations smoothly and successfully.
- Own your patch – regularly visit your sites, build strong relationships with your teams, and be a visible, trusted leader.
- Use data and insight to identify opportunities and fix issues fast – from performance dips to staffing challenges.
- Be a key link between stores and the senior leadership team – feeding back on what’s working, what’s not, and where the next opportunities lie.
What they’re looking for:
- Solid multi-site management experience, ideally in QSR, food-to-go or fast-paced hospitality.
- A strong, people-first leader – someone who can bring the best out of a team and build a great culture.
- Commercially sharp – you know your way around a P&L and understand what drives performance.
- Calm under pressure, adaptable, and solutions-led – you don’t wait for someone else to fix things.
- Based in or around West London and happy to be on the ground with your teams regularly.
Commercial Operations Data Officer employer: CORElevate
Contact Detail:
CORElevate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations Data Officer
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since they prioritise a people-first approach, demonstrating your alignment with their ethos during conversations can set you apart.
✨Tip Number 2
Prepare to discuss your multi-site management experience in detail. Be ready to share specific examples of how you've driven performance and built strong teams in fast-paced environments.
✨Tip Number 3
Showcase your commercial acumen by being prepared to discuss P&L management. Think of ways you've improved margins or operational efficiency without compromising quality.
✨Tip Number 4
Highlight your adaptability and problem-solving skills. Share instances where you've successfully navigated challenges in a high-pressure environment, as this role demands a calm and solutions-led approach.
We think you need these skills to ace Commercial Operations Data Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in multi-site management, particularly in QSR or fast-paced hospitality. Use specific examples that demonstrate your leadership skills and ability to drive performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for people-first leadership and how you can contribute to the company's growth. Mention your understanding of P&L management and provide examples of how you've improved operational excellence in previous roles.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. For instance, mention how you successfully led teams to improve customer satisfaction scores or increased profit margins without compromising quality.
Prepare for Potential Questions: Anticipate questions related to team management, performance improvement, and handling challenges. Prepare specific scenarios from your past experiences that showcase your problem-solving skills and adaptability.
How to prepare for a job interview at CORElevate
✨Show Your Leadership Skills
As a Commercial Operations Data Officer, you'll need to demonstrate your ability to lead and inspire teams. Share specific examples from your past experiences where you've successfully managed teams, driven performance, and created a positive culture.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as P&L management and budget oversight. Be prepared to discuss how you have used data to drive commercial performance and improve margins in previous roles.
✨Emphasise People Development
This role values a people-first approach, so highlight your experience in recruiting, retaining, and developing talent. Discuss how you've built strong teams and fostered an environment where employees feel valued and motivated to grow.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Prepare to share examples of how you've tackled challenges in fast-paced environments, particularly in multi-site management, and how you’ve turned potential issues into opportunities.
