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For Companies At a Glance
- Tasks: Manage your own desk, provide after-sales support, and solve technical issues.
- Company: Join a respected industry leader known for progression and employee benefits.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and a supportive team environment.
- Why this job: Perfect for those seeking autonomy, professional growth, and a rewarding work culture.
- Qualifications: Ideal for graduates with construction experience and strong communication skills.
- Other info: Work regular weekdays for a healthy work-life balance.
The predicted salary is between 20000 - 24000 £ per year.
Are you a Graduate or similar with Construction experience looking for an autonomous Technical Support role where you will manage your own desk within a company known for their Progression opportunities and employee benefits including quarterly bonuses?
As the go-to person for providing After-Sales support you will be tasked with managing your own desk and maintaining clear customer interaction channels and providing technical support on Roofing products where needed. You will receive full training and development in the Companies specialist Roofing product range and be given the reins to manage your own workload ensuring customer satisfaction and support whenever needed.
The Role:
- Customer Interaction: Address customer inquiries
- Technical Problem Solving: help to resolve technical issues
- ERP System Management: Efficiently manage service orders and maintain accurate records within ERP systems.
- Rewarding Work Environment: Thrive in a role that offers a competitive salary package, including a 10% quarterly bonus based on clear and achievable KPIs.
The Candidate:
- Experienced in technical support or after-sales roles, ideally within the construction or manufacturing sectors.
- Demonstrates strong communication and problem-solving skills, with a proficiency in ERP systems.
- Enjoys working in a dynamic environment and is committed to delivering excellent customer service.
- Looks for a stable, full-time position that offers both team collaboration and autonomy.
What We Offer:
- A friendly and supportive team environment in a respected industry leader.
- A regular weekday schedule that supports a healthy work-life balance.
- Opportunities for professional growth and development in a growing company.
Apply Now: Are you ready to take on a role where your technical skills and customer service prowess can shine? Apply through Roundhouse Recruitment Limited for an opportunity to join our dedicated team. We handle all applications with the highest confidentiality and professionalism.
Graduate Construction Sales Specialist in Swadlincote employer: Roundhouse Recruitment Limited
Contact Detail:
Roundhouse Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Construction Sales Specialist in Swadlincote
✨Tip Number 1
Familiarise yourself with the specific roofing products and technical support processes relevant to the role. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the position.
✨Tip Number 2
Network with professionals in the construction and manufacturing sectors, especially those who have experience in after-sales support. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential technical problem-solving scenarios that may come up during the interview. Practising how you would approach common issues can showcase your analytical skills and readiness for the role.
✨Tip Number 4
Research the company culture and values of StudySmarter. Understanding what they prioritise in their employees can help you tailor your responses and show that you align with their mission and work environment.
We think you need these skills to ace Graduate Construction Sales Specialist in Swadlincote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant construction experience and technical support roles. Emphasise your problem-solving skills and familiarity with ERP systems, as these are key for the Graduate Construction Sales Specialist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical support. Mention specific examples of how you've successfully resolved customer inquiries or technical issues in the past, demonstrating your suitability for the role.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work autonomously. The company values candidates who can manage their own workload while maintaining excellent customer interaction, so make sure to reflect this in your application.
Research the Company: Familiarise yourself with the company's roofing products and their approach to customer service. This knowledge will not only help you tailor your application but also prepare you for potential interview questions about their products and services.
How to prepare for a job interview at Roundhouse Recruitment Limited
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of roofing products and technical support processes. Be prepared to discuss any relevant experience you have in the construction sector, as this will demonstrate your capability to handle the technical aspects of the role.
✨Demonstrate Strong Communication Skills
Since customer interaction is a key part of the job, practice articulating your thoughts clearly and confidently. Think of examples where you've successfully resolved customer issues or communicated complex information effectively.
✨Familiarise Yourself with ERP Systems
As the role involves managing service orders through ERP systems, it’s beneficial to have a basic understanding of how these systems work. If you have prior experience, be ready to discuss it; if not, consider researching common ERP functionalities.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your problem-solving skills. Prepare by thinking through potential technical issues you might encounter in the role and how you would approach resolving them.
