At a Glance
- Tasks: Drive membership sales, engage with prospects, and enhance member experiences.
- Company: Home Grown is a unique club for entrepreneurs and innovators to connect and network.
- Benefits: Enjoy a competitive salary, generous commission, private health insurance, and gym discounts.
- Why this job: Join a vibrant community focused on excellence and career growth in an innovative atmosphere.
- Qualifications: Sales experience and a proactive attitude are essential; CRM knowledge is a plus.
- Other info: Immediate hiring; be part of a lifestyle, not just a job!
The predicted salary is between 28800 - 43200 £ per year.
Home Grown is not your typical Club – it’s where business meets unusual: entrepreneurs, investors and innovators converge to redefine what it means to network and connect. As a Membership Sales Executive, you will be at the heart of our groundbreaking community.
Why Home Grown?
- Unique environment: Home Grown is the first of its kind.
- Join our family: Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle.
- Career growth: Elevate your career within a renowned establishment, with opportunities for advancement and skill development.
- Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.
- Innovative atmosphere: Immerse yourself in the exciting energy of Home Grown.
What are we looking for?
Sales and Community
- Drive membership acquisition: new enquiries, show-arounds, general enquiries, application process.
- Work fluently, using initiative on best practices and sales workflows including the PeopleVine CRM.
- Make proactive sales calls to qualified leads to introduce the community and establish the needs of the prospective member.
- Maintain clear and consistent messaging in line with the club’s core values, brand narrative and sales goals.
- Follow the Membrane sales process to target prospective members.
- Attend weekly sales meetings to provide an update on progress with regard to sales workflows.
- Use the existing CRM and reporting structure to provide detailed monthly updates on all sales activity in line with sales workflows.
- Attend member events to meet with existing members and identify future prospects.
- Attend external networking events to increase awareness of the club and target potential new members.
- Develop relationships with members and potential members with a view to forming recommendations to improve the membership experience.
- Collate and share membership feedback.
- Proactively suggest ideas for new events, societies and parties that both develop the membership experience and drive club revenue and profitability.
- Ensure that the processes to safeguard and protect the security and integrity of the customer database are followed under GDPR guidelines.
Membership Retention
- Work to agreed monthly, quarterly and annual renewal targets.
- Handle prospective and existing members in such a way that sales and profitability are maintained.
- Maintain the renewals tracker and update on member renewals/leavers weekly.
- Support the member transition to auto-renewals.
- Ensure the Management team are aware of any member’s specific feedback or requirements.
- Ensure the phones are covered at all times and make the Reception team aware if everyone is out of office.
- Ensure that any requests (whether verbal or written) to terminate or amend membership are dealt with efficiently and that every effort is made to retain the member.
- Deal with complaints calmly and tactfully and suggest a reasonable course of action to resolve any complaints.
Financial
- Remain within annual departmental budgets and plans.
- Follow the Club’s processes and procedures at all times.
In return, what do we offer?
- A supportive and inclusive work environment where your contributions are valued.
- Generous commission scheme.
- Opportunities for career advancement and training, including access to exclusive events and networking.
- Competitive salary and pension.
- Private health insurance and Employee Assistance scheme.
- Gym and retail discounts.
- Complimentary meals on duty.
- In-House experiences at both Home Grown and Home House.
- Wagestream.
If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you! Welcome Home.
Membership Sales Executive (Hiring Immediately) employer: Home Grown Club
Contact Detail:
Home Grown Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Executive (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Home Grown's unique culture and values. Understanding their commitment to excellence and community will help you align your approach during interviews and networking events.
✨Tip Number 2
Network proactively by attending industry-related events and engaging with potential members. This will not only increase your visibility but also demonstrate your commitment to building relationships, which is crucial for a Membership Sales Executive.
✨Tip Number 3
Get comfortable with the PeopleVine CRM system. Familiarity with this tool will allow you to showcase your ability to manage sales workflows effectively, which is a key requirement for the role.
✨Tip Number 4
Prepare to discuss innovative ideas for enhancing the membership experience. Showing that you can think creatively about events and member engagement will set you apart as a candidate who can contribute to the club's growth.
We think you need these skills to ace Membership Sales Executive (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Membership Sales Executive position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, community engagement, and customer service. Use specific examples that demonstrate your ability to drive membership acquisition and maintain relationships with members.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the unique environment at Home Grown. Mention how your values align with the club’s core values and how you can contribute to their innovative atmosphere.
Showcase Your Sales Skills: In your application, emphasise your sales experience and any familiarity with CRM systems like PeopleVine. Provide examples of how you've successfully met sales targets or improved customer experiences in previous roles.
How to prepare for a job interview at Home Grown Club
✨Understand the Unique Environment
Familiarise yourself with Home Grown's unique concept and community. Be prepared to discuss how your skills and experiences align with their innovative atmosphere and commitment to excellence.
✨Showcase Your Sales Skills
Highlight your previous sales experience, particularly in membership or community-driven roles. Be ready to provide examples of how you've successfully driven membership acquisition and retention in the past.
✨Demonstrate Initiative and Proactivity
Discuss how you can use initiative in sales workflows and CRM systems like PeopleVine. Prepare to share ideas on how you would proactively engage with potential members and enhance their experience.
✨Prepare for Relationship Building
Emphasise your ability to develop relationships with both existing and prospective members. Think of examples where you've successfully built rapport and how you would apply that to improve the membership experience at Home Grown.