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For Companies At a Glance
- Tasks: Provide top-notch customer service and liaise with clients about repairs.
- Company: Join a prestigious car dealership known for its excellent reputation.
- Benefits: Enjoy a competitive salary, car scheme, pension, and medical benefits.
- Why this job: Work in a supportive team with no Saturday shifts and achievable bonuses.
- Qualifications: 2+ years of experience in a Service Advisor role is essential.
- Other info: Stable management team focused on achieving targets together.
The predicted salary is between 24000 - 33600 £ per year.
A well known Prestige Car Dealership in the Bedford area is looking for a Service Advisor to join their team. The ideal Service Advisor will provide excellent customer service to our customers and be able to work within a stable and successful team environment.
About the Role
- Ensure our customers receive the highest levels of service at all times.
- Serve as the key liaison to our Customers updating additional repairs and services to ensure consistent customer satisfaction.
- Support team and management to achieve set company targets.
- Monday - Friday - No Saturdays!
- Achievable OTE and Bonus scheme.
- Stable Management team.
Qualifications
- 2+ years' of experience in a Service Advisor role within the Motor Industry essential.
- Excellent written and verbal communication skills.
Service Advisor employer: Link Personnel Ltd
Contact Detail:
Link Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and vehicles offered by the dealership. Knowing the ins and outs of their prestige cars will help you engage with customers more effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in the motor industry, particularly any achievements or challenges you've faced as a Service Advisor. Highlighting your ability to enhance customer satisfaction and meet targets will show that you're a strong fit for the role.
✨Tip Number 3
Practice your communication skills, as they are crucial for this position. Role-play scenarios where you handle customer inquiries or complaints, ensuring you can convey information clearly and maintain a positive attitude under pressure.
✨Tip Number 4
Research the company culture and values of the dealership. Understanding their approach to customer service and teamwork will allow you to tailor your responses in the interview, demonstrating that you align with their ethos.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor in the motor industry. Emphasise your customer service skills and any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples from your previous roles that align with the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure you demonstrate these in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with customers in the past.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Link Personnel Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to ensure satisfaction.
✨Know the Company and Its Values
Research the prestige car dealership and understand its values and mission. This will help you align your answers with what they stand for and demonstrate your genuine interest in the role.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in the motor industry and your approach to handling customer complaints. Practising your responses can help you feel more confident during the interview.
✨Highlight Teamwork Experience
Since the role involves working within a stable team environment, be ready to discuss your previous teamwork experiences. Share how you contributed to team goals and supported your colleagues in achieving success.
