Wholesale Operations Executive

Wholesale Operations Executive

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to manage product orders and ensure top-notch service for customers.
  • Company: Be part of a dynamic company in the beauty industry, based in London.
  • Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
  • Why this job: This role offers hands-on experience in operations and a chance to make an impact.
  • Qualifications: Experience in the beauty industry and knowledge of MS Office and relevant software required.
  • Other info: Ideal for those who thrive in fast-paced environments and love building relationships.

The predicted salary is between 28800 - 43200 £ per year.

Our client is looking for an experienced and dedicated Wholesale Operations Executive to be based in London.

To support the requirements of the Operations team, primarily through the efficient processing of product orders and close management of support networks. Ensuring both external and internal customers receive the best service and latest information available. Key responsibilities will be to:

  • Collaborate with warehouses for order updates, dispatch details, and project timelines.
  • Provide shipping and fulfilment information to customers and account managers.
  • Assist Finance with POD requests, credit notes, invoicing, and dispute resolution.
  • Handle stock errors efficiently, reporting issues to relevant teams.
  • Manage backorders and communicate stock availability to stakeholders.
  • Manage customer returns in collaboration with sales, customers, and warehouse.
  • Liaise with US and UK warehouses on special deliveries, transit times, and export documents.
  • Create reports on operational stats and performance for Operations Management.
  • Provide weekly updates on projects, KPIs, and outstanding issues.
  • Work collaboratively with Sales teams on key account data overviews.
  • Be the first point of contact for all operational matters.
  • Support and participate in IT and warehouse projects.

Our ideal candidate has worked within the beauty industry, has intermediate knowledge of MS Office (Excel), and knowledge of SAP, SAGE 200 (or relevant software). You will need to be familiar with EDI process and have numerical and literacy skills.

You should have excellent verbal and written communication skills, attention to detail and time management. You should be a charismatic relationship builder who will be engaged within the business and have a flexible approach to work.

Wholesale Operations Executive employer: Artisan People Group

Our client is an exceptional employer, offering a dynamic work environment in the heart of London where collaboration and innovation thrive. Employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive culture that values teamwork and open communication. With a focus on the beauty industry, this role not only provides meaningful work but also allows you to be part of a passionate team dedicated to delivering outstanding service to customers.
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Contact Detail:

Artisan People Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Wholesale Operations Executive

✨Tip Number 1

Familiarize yourself with the beauty industry and its specific operational challenges. Understanding the nuances of this sector will help you stand out as a candidate who is not only experienced but also passionate about the field.

✨Tip Number 2

Brush up on your knowledge of MS Office, especially Excel, as well as SAP and SAGE 200. Being able to demonstrate your proficiency in these tools during the interview can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to discuss your experience with EDI processes and how you've handled stock errors or customer returns in previous roles. Real-life examples will showcase your problem-solving skills and attention to detail.

✨Tip Number 4

Highlight your communication skills and relationship-building abilities. Be ready to share instances where you've successfully collaborated with teams or managed customer expectations, as this role requires strong interpersonal skills.

We think you need these skills to ace Wholesale Operations Executive

Order Processing
Customer Service
Warehouse Collaboration
Shipping and Fulfilment Knowledge
Financial Documentation Management
Dispute Resolution
Stock Management
Backorder Management
Communication Skills
Report Creation
Project Management
MS Office (Excel) Proficiency
SAP Knowledge
SAGE 200 Familiarity
EDI Process Understanding
Numerical Skills
Attention to Detail
Time Management
Relationship Building
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure to customize your CV to highlight your experience in wholesale operations, particularly within the beauty industry. Emphasize your skills in order processing, customer service, and collaboration with warehouses.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the beauty industry. Mention specific experiences that demonstrate your ability to manage orders, handle stock errors, and communicate effectively with both internal and external stakeholders.

Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office, especially Excel, and any experience you have with SAP or SAGE 200. Also, mention your familiarity with EDI processes and your strong numerical and literacy skills.

Showcase Communication Abilities: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application of how you've successfully built relationships and communicated effectively in previous positions.

How to prepare for a job interview at Artisan People Group

✨Show Your Industry Knowledge

Make sure to highlight your experience in the beauty industry during the interview. Discuss specific challenges you've faced and how you overcame them, as this will demonstrate your understanding of the sector.

✨Demonstrate Your Technical Skills

Be prepared to discuss your proficiency with MS Office, especially Excel, and any experience you have with SAP or SAGE 200. You might be asked to provide examples of how you've used these tools to improve operations.

✨Communicate Clearly

Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain complex operational processes in a straightforward manner.

✨Emphasize Team Collaboration

This position requires working closely with various teams. Share examples of how you've successfully collaborated with others in past roles, particularly in managing orders, returns, or resolving disputes.

Wholesale Operations Executive
Artisan People Group
A
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