Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support, configure, and troubleshoot telephony systems like Avaya and Cisco.
- Company: Join VIQU, a dynamic partner with a Public Sector Organisation in Cardiff.
- Benefits: Enjoy a competitive salary and the chance to work on-site with a vibrant team.
- Why this job: Be part of impactful projects while enhancing your tech skills in a supportive environment.
- Qualifications: Experience with Cisco and Avaya systems is essential; training will be provided.
- Other info: Earn up to £1,000 for successful referrals and connect with us on LinkedIn for more opportunities.
The predicted salary is between 28000 - 36000 £ per year.
VIQU is working with a Public Sector client to find an experienced Telephony Engineer for a 12-month fixed-term contract. The ideal candidate will work as a Telephony Engineer, responsible for supporting, configuring, and troubleshooting telephony systems, specifically Avaya and Cisco.
Key responsibilities will include:
- Network Patching and Investigation
- BOTH experience with Cisco and Avaya
- Relevant Avaya Experience for the Telephony Engineer
- System Manager/Session Manager routing
- Configuration capture via ASA Reporting
- Station configuration
- Analogue and Digital Configuration and Jumpering
- Hunt Group Configuration
- Pickup Group Configuration
- VDN Configuration
- Vector Configuration
- Feature Configuration
- Aura Messaging Mailbox Configuration
- Fault Investigation
- Solution Testing
- Training/Instruction
- Relevant Cisco Experience for the Telephony Engineer
- Phone & line configuration
- Hunt/pickup group & translation configuration
- Analogue configuration & Jumpering
- Feature & user configuration
- Unity mailbox setup
- Fault investigation & solution testing
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant.
Telephony Engineer in Cardiff employer: VIQU Limited
Contact Detail:
VIQU Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephony Engineer in Cardiff
✨Tip Number 1
Familiarise yourself with the specific telephony systems mentioned in the job description, particularly Avaya and Cisco. Having hands-on experience or relevant certifications can significantly boost your confidence during discussions.
✨Tip Number 2
Network with professionals in the telephony field, especially those who have worked with public sector organisations. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your troubleshooting strategies and past experiences with telephony systems. Be ready to share specific examples of how you've resolved issues or improved configurations in previous roles.
✨Tip Number 4
Stay updated on the latest trends and technologies in telephony. Showing that you are proactive about learning can impress potential employers and demonstrate your commitment to the field.
We think you need these skills to ace Telephony Engineer in Cardiff
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Telephony Engineer. Familiarise yourself with the specific technologies mentioned, such as Avaya and Cisco.
Tailor Your CV: Highlight your relevant experience with telephony systems, particularly any work you've done with Avaya and Cisco. Use specific examples to demonstrate your skills in network patching, configuration, and troubleshooting.
Craft a Strong Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you're interested in working with a public sector organisation and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VIQU Limited
✨Know Your Telephony Systems
Make sure you have a solid understanding of both Avaya and Cisco systems. Be prepared to discuss your experience with specific configurations, troubleshooting methods, and any relevant projects you've worked on.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your fault investigation and solution testing skills. You might be asked to walk through how you would approach a specific telephony issue, so think of examples from your past experiences.
✨Highlight Relevant Experience
Tailor your responses to highlight your experience with network patching, analogue and digital configuration, and hunt group setups. Use specific examples to illustrate your expertise in these areas.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's telephony systems and their future plans. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
