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- Tasks: Manage claims by investigating, negotiating, and ensuring client satisfaction.
- Company: Join Howden, a people-first insurance company focused on growth and inclusivity.
- Benefits: Enjoy work/life balance, ongoing training, and a supportive team environment.
- Why this job: Make a real impact while developing your skills in a dynamic industry.
- Qualifications: GCSE Maths and English required; experience in claims handling is a plus but not essential.
- Other info: Diversity and inclusion are at our core; we celebrate all backgrounds and perspectives.
The predicted salary is between 28800 - 48000 £ per year.
Together, we have pushed the boundaries of insurance. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. Right from the beginning, we’ve focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
As a Claims Executive, you’ll join a supportive and forward-thinking team where we equip you with the tools, training, and resources needed to thrive. We are committed to delivering exceptional service to our clients, and in this role, you’ll play a key part in managing claims while contributing to our mission of excellence.
- Engage: Engage with clients, brokers, insurers, and other stakeholders to manage claims effectively and efficiently.
- Managing: Take ownership of claims, including investigating, evaluating, negotiating, and settling, while ensuring client satisfaction.
- Developing: Deepen your understanding of insurance policies, coverage types, and claims procedures, with opportunities to specialize and grow your expertise.
- Organizing: Maintain accurate records and prepare detailed reports and presentations on claims performance. Support team initiatives and projects, bringing your insights and ideas to the table.
- Growing: Participate in ongoing training and development programs to enhance your skills and stay updated on industry trends.
Proficiency in Microsoft Office (Word, Excel, etc.), GCSE Maths and English (or equivalent). Experience in claims handling or insurance is advantageous but not required—we’ll provide training and support to help you succeed!
Diversity and Inclusion: At Howden we value diversity - there is no one Howden ‘personality type’. We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.
Claims Management Executive employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Management Executive
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly claims management. Understanding key terms and processes will help you engage confidently with clients and stakeholders during interviews.
✨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with current Claims Management Executives who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Demonstrate your problem-solving skills in conversations. Claims management often involves investigating and resolving issues, so be ready to share examples of how you've successfully navigated challenges in previous roles.
✨Tip Number 4
Show your enthusiasm for continuous learning. Mention any relevant courses or certifications you’re considering, as this aligns with our commitment to training and development at StudySmarter.
We think you need these skills to ace Claims Management Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Management Executive. Familiarise yourself with the key tasks such as managing claims, engaging with clients, and maintaining accurate records.
Tailor Your CV: Customise your CV to highlight relevant skills and experiences that align with the job description. Emphasise any experience in claims handling or customer service, even if it's from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with their people-first approach and your eagerness to contribute to their mission of excellence.
Highlight Your Skills: In your application, be sure to mention your proficiency in Microsoft Office and any relevant qualifications like GCSE Maths and English. If you have any additional skills or certifications related to insurance, include those as well.
How to prepare for a job interview at Howden
✨Understand the Role
Before the interview, make sure you have a solid understanding of what a Claims Management Executive does. Familiarise yourself with the key responsibilities such as managing claims, engaging with clients, and maintaining accurate records. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your People Skills
Since the company values a people-first approach, be prepared to discuss your interpersonal skills. Think of examples where you've successfully engaged with clients or worked in a team. Highlighting your ability to communicate effectively and build relationships will resonate well with the interviewers.
✨Demonstrate Your Willingness to Learn
The company is open to candidates without prior experience in claims handling, so emphasise your eagerness to learn and grow. Discuss any relevant training or development programs you've participated in, and express your commitment to ongoing professional development in the insurance field.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, training opportunities, or how they support diversity and inclusion. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
