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For Companies At a Glance
- Tasks: Join our team to install and configure cutting-edge tech solutions on-site.
- Company: We're a dynamic IT Services company focused on innovative technology deployments.
- Benefits: Enjoy competitive pay, hands-on experience, and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values problem-solving and customer satisfaction.
- Qualifications: Experience with IT installations, networking, and a valid UK driving license required.
- Other info: Field-based role in Northampton with a focus on teamwork and client interaction.
The predicted salary is between 28800 - 42000 £ per year.
My client, an IT Services company, is seeking to recruit an IT Installation Engineer to join their team. You will be integral to the hands-on deployment and operational success of their technology solutions across client sites. You will work under the guidance of the Deployment Team, focusing on the physical setup of hardware and the initial install of software systems.
Duties include:
- Install, configure, and test hardware systems, including networking devices, PCs, mobile devices, AV, and telephony equipment.
- Work closely with Deployment Engineers to understand project requirements and technical specifications.
- Ensure all installations meet high standards for performance and reliability.
- Conduct on-site inspections and troubleshoot any issues that arise during the installation phase.
- Provide detailed feedback and documentation to the Deployment Engineer to support the 3rd line escalation process.
- Maintain a high level of professionalism and customer service when interacting with clients on site.
- Manage and log all on-site work accurately in the project management system to ensure traceability and accountability.
- Participate in training sessions to stay updated with the latest technologies and installation techniques.
Looking for candidates with similar experience in the following:
- Technical Installation: Proven experience in the installation and configuration of IT and telecommunications equipment, including but not limited to networking devices, PCs, mobile devices, and telephony equipment.
- Technical Knowledge: Strong understanding of networking fundamentals, such as IP Networking, Firewalls, and wireless technologies. Familiarity with different operating systems including Windows and MacOS is preferred.
- Field Experience: Experience working in the field, managing onsite installations, and dealing directly with client issues during the setup phase.
- Documentation and Reporting: Experience in providing detailed installation feedback, creating documentation, and maintaining project logs for effective communication and follow-up.
- Resolution driven, always striving for a positive response and delivery of technical installations.
- A problem-solving mentality, able to effectively identify issues and problems early, to find the correct path for resolution.
- A tenacious attitude with a desire to deliver over and above the customers' expectations.
- Ability to engage with customers and 3rd parties in a professional and proficient manner.
- Able to demonstrate a confident and friendly approach.
- Full Valid UK Driving License.
IT Installations Engineer - Field Based - Northampton - Hardware, Networking, PC, AV, Telecoms employer: TSP Group
Contact Detail:
TSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Engineer - Field Based - Northampton - Hardware, Networking, PC, AV, Telecoms
✨Tip Number 1
Familiarise yourself with the specific hardware and software systems mentioned in the job description. Understanding the technical requirements will help you speak confidently about your experience during interviews.
✨Tip Number 2
Network with professionals in the IT installation field, especially those who have experience with the technologies listed. Engaging with them can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare for practical assessments by brushing up on your installation skills. You might be asked to demonstrate your ability to set up hardware or troubleshoot issues on the spot.
✨Tip Number 4
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you successfully resolved technical issues, as this is crucial for the role.
We think you need these skills to ace IT Installations Engineer - Field Based - Northampton - Hardware, Networking, PC, AV, Telecoms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT installations, hardware configuration, and networking. Use specific examples that demonstrate your technical skills and field experience.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your problem-solving mentality and customer service skills, and explain why you are a great fit for the role.
Showcase Technical Knowledge: In your application, mention your understanding of networking fundamentals and familiarity with operating systems like Windows and MacOS. This will show that you have the necessary technical knowledge for the position.
Highlight Field Experience: Detail any previous field experience you have, particularly in managing onsite installations and troubleshooting client issues. This will demonstrate your ability to handle the practical aspects of the role effectively.
How to prepare for a job interview at TSP Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with hardware installations, networking devices, and software configurations. Highlight specific projects where you successfully deployed technology solutions, as this will demonstrate your hands-on expertise.
✨Understand the Company’s Needs
Research the IT services company and understand their core offerings. Tailor your responses to show how your skills align with their projects and how you can contribute to their success in delivering high-quality installations.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past challenges you faced during installations and how you resolved them. This will showcase your proactive approach and ability to troubleshoot effectively, which is crucial for the role.
✨Emphasise Customer Service Skills
Since the role involves direct client interaction, be ready to discuss how you maintain professionalism and ensure customer satisfaction during installations. Share experiences where you went above and beyond to meet client expectations.
