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- Tasks: Join us as a BSS Architect, focusing on Customer Order Management in a hybrid role.
- Company: Be part of a leading global consultancy in Digital, IT, and Network Services.
- Benefits: Enjoy a flexible hybrid work model with competitive pay of £350/day.
- Why this job: This role offers a chance to innovate in telecom environments and enhance customer experiences.
- Qualifications: Experience with BSS and COM systems in telecom is essential; strong integration skills are a must.
- Other info: Immediate start available, ideally in April or May 2025.
The predicted salary is between 63000 - 105000 £ per year.
We are seeking an experienced BSS Architect with deep expertise in Customer Order Management (COM) for a hybrid role requiring 2-3 days per week on-site at the Newbury office. Immediate start date, preferably in April or May 2025.
The successful candidate will have a strong background in BSS technologies and a proven track record of integrating these systems within complex enterprise telecom environments. This is an exciting opportunity to join a leading global consultancy specialising in Digital, IT, and Network Services.
Key Skills & Experience:- Extensive experience working with BSS and Customer Order Management (COM) systems in telecom environments, with a deep understanding of end-to-end order workflows including entry, tracking, fulfillment, and post-delivery support.
- Skilled in designing and optimizing COM processes to improve efficiency, reduce errors, and enable automation, including the decommissioning of Legacy systems.
- Strong expertise in integrating COM with broader BSS platforms, including CRM, OSS, billing, provisioning, and inventory systems, ensuring seamless data and process flow.
- Proficient in API integrations, cloud-based order management solutions, and workflow orchestration tools such as Camunda.
- Solid knowledge of telecom frameworks such as eTOM and TM Forum, with experience across enterprise Fixed Line, UC, GSIP, and SD-WAN products.
- Proven ability to collaborate with cross-functional teams and vendors to align technical solutions with business goals and deliver accurate, efficient customer order handling/management.
BSS Architect employer: Syntax Consultancy
Contact Detail:
Syntax Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BSS Architect
✨Tip Number 1
Network with professionals in the telecom industry, especially those who have experience with BSS and COM systems. Attend relevant meetups or webinars to connect with potential colleagues and learn about the latest trends in the field.
✨Tip Number 2
Familiarise yourself with the specific BSS technologies and frameworks mentioned in the job description, such as eTOM and TM Forum. This knowledge will not only boost your confidence but also demonstrate your commitment to understanding the role.
✨Tip Number 3
Prepare to discuss your previous experiences with integrating COM processes and how you’ve optimised workflows in past roles. Be ready to provide examples of how you’ve improved efficiency and reduced errors in customer order management.
✨Tip Number 4
Research StudySmarter and our values, as well as the consultancy's approach to Digital, IT, and Network Services. Tailoring your conversation to align with our mission can make a strong impression during interviews.
We think you need these skills to ace BSS Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the BSS Architect role and its requirements. Familiarise yourself with Customer Order Management (COM) systems and the specific skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight your experience with BSS technologies and COM systems. Emphasise your achievements in integrating these systems within telecom environments and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the key skills required, such as your expertise in API integrations and workflow orchestration tools.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Syntax Consultancy
✨Showcase Your BSS Expertise
Make sure to highlight your extensive experience with BSS and Customer Order Management systems. Be prepared to discuss specific projects where you've successfully integrated these systems in complex telecom environments.
✨Demonstrate Process Optimisation Skills
Prepare examples of how you've designed and optimised COM processes. Discuss any strategies you've implemented to improve efficiency, reduce errors, or automate workflows, especially regarding legacy system decommissioning.
✨Familiarity with Telecom Frameworks
Brush up on your knowledge of telecom frameworks like eTOM and TM Forum. Be ready to explain how your understanding of these frameworks has influenced your work across various enterprise products.
✨Collaboration is Key
Emphasise your ability to collaborate with cross-functional teams and vendors. Share specific instances where you aligned technical solutions with business goals, ensuring effective customer order management.
