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- Tasks: Be the friendly face of our chambers, managing calls and welcoming visitors.
- Company: Join 5 Stone Buildings, a top legal chambers in Lincoln's Inn, specialising in private client services.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Gain valuable experience in a dynamic legal setting while enhancing your admin and marketing skills.
- Qualifications: Excellent communication skills, computer literacy, and a passion for marketing/administration are essential.
- Other info: Full-time role with regular hours, perfect for those looking to kickstart their career.
The predicted salary is between 24000 - 28000 £ per year.
5 Stone Buildings is a leading set of private client chambers based in Lincoln's Inn, with barristers providing expert legal services in the UK and offshore in the fields of trusts, estates, family provision, art and cultural property, partnership, company, taxation, pensions and the affairs of the mentally incapacitated.
Role Purpose
To provide a consistent, excellent front of house service to chambers, visitors and clients. To support the chambers administrator with Administration, Marketing & Operation duties.
Reports to: Chambers Administrator
Duties and responsibilities
- Managing all phone calls into chambers, screening and directing calls efficiently, taking messages and providing information
- Booking Zoom calls, conferences and hearings for members
- Greeting all visitors, alerting relevant parties to their arrival and offering refreshments
- Receiving deliveries
- Maintaining the conference room diary and ensuring that the conference room is adequately prepared at all times
- Maintaining the public areas of chambers to a consistently high standard
- Ordering and maintaining sufficient conference room provisions
- Preparing 4pm chambers tea daily
- Preparing monthly members’ lunch
- Assisting the Administrator with functions in chambers
Administration and marketing duties include
- Maintaining and updating the chambers website including individual members’ profiles in line with legal directory ranking, recent cases of interest, news items and events
- Co-ordinating webinar programme with the Seminars Committee
- Assisting members during webinars to ensure no tech issues and to monitor questions
- Carrying out Zoom training with members and staff as required
- Assisting the clerks with fee collection as directed by the Senior Clerk
- Other administration duties as required by the Chambers Administrator
Operations
Dealing with contractors & booking services as and when they are needed. Assisting members with room moves.
Personal skills and qualifications required
- Excellent communication and service skills
- Friendly & Polite
- Professional presentation at all times
- An excellent telephone manner
- Hard working, reliable and flexible
- Well organised with the ability to manage time effectively
- Computer literate and experienced using Outlook, Word, Excel, PowerPoint, Zoom, MS Teams. Willingness to learn Lex computer system and Mi Voice Business Console.
- An interest in Marketing/Administration
General
The successful candidate must embrace and comply with the Chambers Equal Opportunities policy. Comply with the chambers non-smoking policy. Comply with the chambers Health and Safety policy.
This is a full-time role, 37.5 hours per week. Regular working hours are Monday to Friday 9:00am to 5:30pm.
Salary £30,000 - £35,000 depending on experience.
Receptionist / Administrator employer: 5 Stone Buildings
Contact Detail:
5 Stone Buildings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Familiarise yourself with the legal sector, especially the areas that 5 Stone Buildings focuses on. Understanding trusts, estates, and family law will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone skills by simulating call scenarios. Since managing phone calls is a key part of the role, being able to handle various situations confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will be crucial for demonstrating your ability to juggle reception duties and administrative responsibilities.
✨Tip Number 4
If you have experience with Zoom or similar platforms, be ready to discuss it. Highlight any relevant training or support you've provided in the past, as this aligns perfectly with the responsibilities of assisting members during webinars.
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist/Administrator role. Emphasise your communication skills, organisational abilities, and any previous administrative or customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the chambers. Mention specific duties from the job description that excite you and explain how your background makes you a great fit for the role.
Highlight Technical Skills: Since the role requires proficiency in various software, be sure to mention your experience with Outlook, Word, Excel, PowerPoint, Zoom, and MS Teams. If you have any experience with Lex or Mi Voice Business Console, include that as well.
Showcase Your Soft Skills: In your application, emphasise your soft skills such as being friendly, polite, and professional. Provide examples of how you've demonstrated these qualities in past roles, especially in customer-facing situations.
How to prepare for a job interview at 5 Stone Buildings
✨Showcase Your Communication Skills
As a Receptionist/Administrator, excellent communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Use examples from past experiences where you effectively managed phone calls or interacted with clients.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing multiple phone calls or dealing with difficult visitors. Think of relevant scenarios from your previous roles and be ready to discuss how you resolved them.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be prepared to talk about how you manage your time and keep track of tasks. Mention any tools or methods you use to stay organised, especially in a busy environment.
✨Demonstrate Your Tech Savviness
Since the job involves using various software like Outlook, Word, and Zoom, be ready to discuss your experience with these tools. If you have any familiarity with Lex or Mi Voice Business Console, mention it, as it shows your willingness to learn and adapt.
