IA Welfare Officer

IA Welfare Officer

Banbury Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and manage up to 250 service users in a fixed accommodation site.
  • Company: Join an independent organisation providing vital accommodation services across the UK.
  • Benefits: Enjoy 33 days annual leave, life cover, health cashback, and a pension scheme.
  • Why this job: Make a real impact while working in a supportive and diverse environment.
  • Qualifications: Experience as a Housing or Welfare Officer and a full UK driving licence required.
  • Other info: Mileage expenses are claimable, and a probation period of 6 months applies.

The predicted salary is between 28800 - 43200 £ per year.

We are looking for Welfare Officers to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section. This role will be covering Banbury, based at a fixed Initial Accommodation site (some travel may be required based on business need) providing support and management to the Service Users. You will have a portfolio of up to 250 service users/tenants.

The Welfare Officer is responsible for providing direct support and management to Service Users within an allocated location. Working to an assigned own case inspection, the Welfare Officer maintains accurate records, keeps systems up to date and adheres to company procedures. Experience within a Housing Officer/Welfare Officer support role is essential.

Benefits:

  • 33 days annual leave per annum (25 days plus bank holidays)
  • Life Cover (2 x basic salary)
  • Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
  • 6 month probation period
  • Employer pension contribution (4% employer, 4% employee)
  • Laptop/Phone/other equipment if required as part of job role
  • Mileage expenses (claimable from home)
  • Referral Scheme

The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out.

Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucyat for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.

IA Welfare Officer employer: New Appointments Group

Join a forward-thinking organisation that prioritises the well-being of its employees and service users alike. With a generous benefits package including 33 days of annual leave, life cover, and health membership, you will thrive in a supportive work culture that values professional growth and community impact. Based in Banbury, this role offers the unique opportunity to make a meaningful difference while enjoying a balanced work-life environment.
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Contact Detail:

New Appointments Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IA Welfare Officer

✨Tip Number 1

Familiarise yourself with the specific needs and challenges faced by service users in accommodation settings. Understanding their circumstances will help you demonstrate your empathy and suitability for the role during any interviews.

✨Tip Number 2

Network with professionals already working in welfare or housing roles. Engaging with them can provide valuable insights into the job and may even lead to referrals, which can significantly boost your chances of landing the position.

✨Tip Number 3

Prepare to discuss your previous experience in similar roles, focusing on specific examples where you successfully supported service users. Highlighting measurable outcomes from your past work can make a strong impression.

✨Tip Number 4

Research the organisation's values and mission. Being able to articulate how your personal values align with theirs during an interview can set you apart from other candidates and show your genuine interest in the role.

We think you need these skills to ace IA Welfare Officer

Experience in Housing Support
Case Management Skills
Strong Communication Skills
Record Keeping and Documentation
Understanding of Welfare Policies
Empathy and Interpersonal Skills
Problem-Solving Abilities
Time Management Skills
Ability to Work Independently
Team Collaboration Skills
Knowledge of Local Services and Resources
Conflict Resolution Skills
Adaptability to Changing Situations
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in welfare or housing support roles. Use specific examples that demonstrate your ability to manage and support service users effectively.

Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Welfare Officer position. Highlight your passion for supporting service users and any relevant skills or experiences that make you a great fit for the role.

Showcase Your Skills: Emphasise key skills such as record-keeping, adherence to procedures, and case management in both your CV and cover letter. Mention any experience with systems used in welfare support to show you are well-prepared.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at New Appointments Group

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Welfare Officer. Be prepared to discuss how your previous experience aligns with the needs of the role, especially in managing service users and maintaining accurate records.

✨Showcase Relevant Experience

Highlight any previous roles you've had as a Housing Officer or in a similar support position. Prepare specific examples of how you've successfully supported service users in the past, as this will demonstrate your capability for the role.

✨Prepare Questions

Think of insightful questions to ask during the interview. This could include inquiries about the organisation's approach to supporting service users or how they measure success in this role. It shows your genuine interest and helps you assess if the company is the right fit for you.

✨Be Ready for Disclosure Checks

Since the role requires Disclosure checks through the Disclosure and Barring Service, be prepared to discuss your background and any relevant experiences. Being open and honest about your history will help build trust with the interviewer.

IA Welfare Officer
New Appointments Group
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