After-Sales Service Technician

After-Sales Service Technician

London Full-Time 36000 - 54000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Repair and maintain products, install at exhibitions, and provide top-notch customer service.
  • Company: Join a fast-growing sanitary product manufacturer based in London.
  • Benefits: Enjoy a competitive salary up to Β£45k and a full-time office-based role.
  • Why this job: Be part of a dynamic team with opportunities for growth and hands-on experience.
  • Qualifications: 3+ years as a plumber or relevant experience, strong English skills, and a driving licence required.
  • Other info: Flexible working hours, Monday to Friday, with potential travel involved.

The predicted salary is between 36000 - 54000 Β£ per year.

13 hours ago Be among the first 25 applicants

A fast-growing sanitary product manufacturer in London, is currently recruiting an After-Sales Service Technician.

The ideal candidate should have 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry.

Business level of English and driving is required for this role.

TYPE : Permanent, full-time

HOURS : 9:00-17:00, Mon to Fri (office-based)

SALARY : up to Β£45k, (base salary, depending on experience)

START : ASAP

LOCATION :London

  • Carrying out repairs and maintenance on products
  • Installation of products, e.g. at in-house exhibitions
  • Professional and competent customer service
  • Co-operation with the internal sales department on customer offers (technical aspect)
  • Documentation of work orders and timely internal reporting
  • Independent management of external warehouses
  • Assessment and qualification of warranty claims
  • Coordination of orders and own service personnel (in terms of efficiency, time, costs)
  • The company reserves the right to assign the employee according to the abilities any other reasonable tasks, if necessary only on a deputy basis and/or also at a different location, with the same remuneration
  • 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry
  • Strong customer and service orientation (with consideration of economic efficiency)
  • Business level of English
  • Flexibility
  • Willingness to travel
  • Intercultural competence and strong communication skills
  • Sense of responsibility, independent and team-orientated work
  • Good knowledge of MS Office applications
  • Class B driving license

** All applicants must have the unlimited right to work in the UK without future visa sponsorship.

If your application is successful, you will be contacted within two business days.

We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Staffing and Recruiting and Manufacturing

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After-Sales Service Technician employer: Centre People Appointments

Join a dynamic and rapidly expanding sanitary product manufacturer in London, where your skills as an After-Sales Service Technician will be valued and nurtured. With a strong emphasis on employee growth, competitive salaries, and a supportive work culture, this company offers a unique opportunity to thrive in a collaborative environment while making a meaningful impact in the plumbing industry. Enjoy the benefits of a permanent, full-time position with a structured work schedule, allowing for a healthy work-life balance.
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Contact Detail:

Centre People Appointments Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land After-Sales Service Technician

✨Tip Number 1

Make sure to highlight your hands-on experience in plumbing during any conversations or interviews. Discuss specific projects you've worked on and how they relate to the responsibilities of the After-Sales Service Technician role.

✨Tip Number 2

Demonstrate your customer service skills by preparing examples of how you've successfully handled customer inquiries or complaints in the past. This will show that you can provide the professional and competent service the company is looking for.

✨Tip Number 3

Familiarise yourself with the company's products and services before any interviews. Being knowledgeable about what they offer will help you engage more effectively and show your genuine interest in the role.

✨Tip Number 4

Since the role requires a business level of English, practice articulating your thoughts clearly and confidently. You might even consider doing mock interviews with a friend to refine your communication skills.

We think you need these skills to ace After-Sales Service Technician

Plumbing Expertise
Customer Service Skills
Technical Knowledge of Sanitary Products
Problem-Solving Skills
Communication Skills
Flexibility and Adaptability
Time Management
MS Office Proficiency
Driving License (Class B)
Intercultural Competence
Independent Work Ethic
Team Collaboration
Attention to Detail
Warranty Claims Assessment

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your plumbing experience and any relevant training. Emphasise your customer service skills and any specific achievements in previous roles that relate to after-sales service.

Craft a Strong Cover Letter: Write a cover letter that addresses the specific requirements of the After-Sales Service Technician role. Mention your 3+ years of experience, your knowledge of the plumbing industry, and your ability to communicate effectively in English.

Showcase Relevant Skills: In your application, clearly outline your technical skills related to repairs and maintenance, as well as your proficiency with MS Office applications. Highlight your flexibility and willingness to travel, as these are key for this position.

Follow Application Instructions: Ensure you follow all application instructions provided by the company. Submit your application through our website, including all required documents, and double-check for any specific requests they may have.

How to prepare for a job interview at Centre People Appointments

✨Showcase Your Technical Skills

Make sure to highlight your plumbing experience and any relevant training during the interview. Be prepared to discuss specific projects or challenges you've faced in the past, as this will demonstrate your expertise and problem-solving abilities.

✨Emphasise Customer Service Experience

Since the role requires strong customer service skills, share examples of how you've successfully interacted with customers in previous positions. This could include resolving issues, providing support, or ensuring customer satisfaction.

✨Demonstrate Flexibility and Willingness to Travel

The job may require travel and adaptability, so be ready to discuss your availability and willingness to take on different tasks. Mention any previous experiences where you had to adjust to changing circumstances or locations.

✨Prepare Questions for the Interviewer

Having thoughtful questions prepared shows your interest in the company and the role. Ask about the team dynamics, company culture, or specific challenges the After-Sales Service Technician might face. This not only helps you gauge if it's the right fit but also leaves a positive impression.

After-Sales Service Technician
Centre People Appointments
Location: London
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