Service Coordinator (Part time)

Position: Service Coordinator (Part-time) Location: Stockport Salary: £Negotiable The Company: Engineering The Role: * Reporting to the Service Director you will be responsible for the following activities: * Scheduling installation works * Facilitating and scheduling service visits and communicating with clients and staff to ensure visits are successful * Completing after visit functions to ensure reporting and invoicing is delivered in a timely manner * Ensure that Service Engineers have sufficient supplies and are correctly qualified to perform the service visits safely * Answering customers’ questions and liaising with Production, Technical & Aftercare teams so requests are processed efficiently. * Creating and issuing Risk and Method Statements (RAMS) Requirements: * Must have experience in a Sales Administration role, ideally within a manufacturing or engineering organisation * You should have proven experience within a similar service role, taking responsibility for the customer within the company * Experience in working with a CRM system * Self-motivated with the ability to use own initiative * Able to work to tight deadlines * Excellent attention to detail * Well organised with working with a calendar booking system * Customer focused and wanting to solve customer problems