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- Tasks: Support families during difficult times by managing funeral services and building strong client relationships.
- Company: Join Co-op Funeralcare, a caring organisation dedicated to serving communities since 1844.
- Benefits: Enjoy 30% off Co-op products, 23 days holiday, and access to career development opportunities.
- Why this job: Make a meaningful impact in your community while working in a supportive and inclusive environment.
- Qualifications: No experience needed; just bring empathy, great people skills, and a UK driving licence.
- Other info: Flexible working hours with occasional on-call duties; perfect for those seeking a rewarding career.
Closing date: 21-04-2025
Funeral Director £28,762 per annum (£14.75 per hour) plus benefits
Full time 37.5 hours per week, Monday to Friday 9am-5pm plus occasional on-call duties covering evenings and weekends
Forfar, Angus DD8 1BA
No experience needed.
We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.
At the Co-op, you’ll be part of something meaningful. Join us today.
What you’ll do
- make sure client needs, service levels and KPIs are met
- be clients’ main point of contact; supporting and guiding with the help of the wider team
- support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary
- make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’
- build and maintain relationships with the team, clients and the community
This role would suit people who have
- a commercial mind-set and experience in a managerial role
- a true customer focus and a real passion for delivering a great service
- the ability to capture intricate detail and make sure it is reflected in the service we deliver
- compassion, understanding and empathy, and the ability to keep a cool head under pressure
- a UK manual driving licence
Why Co-op?
- 30% off Co-op branded products in our food stores all year-round
- 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- 23 days holidays (pro rata, rising with service)
- a pension with up to 10% employer contributions
- access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
- access to virtual GP and free eye tests
- endless career development opportunities including apprenticeships
- friendly, supportive team and the knowledge that you make a huge difference to your community
- access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at (url removed)/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at .
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Funeral Director employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the core values and mission of Co-op Funeralcare. Understanding their commitment to community and compassionate service will help you align your responses during interviews, showcasing that you share their ethos.
✨Tip Number 2
Highlight your people skills in conversations or networking events. Since the role requires building strong relationships with clients, demonstrating your ability to connect with others can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle sensitive situations with empathy and professionalism, as this is crucial in a funeral director role.
✨Tip Number 4
If you have any relevant volunteer experience or have worked in customer-facing roles, be ready to discuss these experiences. They can demonstrate your ability to manage emotional situations and provide excellent service.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Funeral Director. Highlight your empathy, people skills, and any relevant managerial experience in your application.
Tailor Your CV: Customise your CV to reflect the qualities the Co-op is looking for, such as compassion, customer focus, and the ability to handle pressure. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing compassionate service. Mention why you want to work for the Co-op and how your values align with their mission to support families during difficult times.
Prepare for the Online Assessment: Be ready to complete an online assessment as part of your application. Familiarise yourself with the types of questions that may be asked and ensure you allocate around 20 minutes to complete it without distractions.
How to prepare for a job interview at CV-Library
✨Show Empathy and Compassion
As a Funeral Director, you'll be dealing with families during difficult times. Make sure to express your understanding and compassion during the interview. Share any personal experiences that highlight your ability to connect with others on an emotional level.
✨Demonstrate Your Commercial Mindset
The role requires a commercial focus, so be prepared to discuss how you can balance client needs with business objectives. Think of examples from past experiences where you've successfully managed both aspects.
✨Highlight Your People Skills
Strong interpersonal skills are crucial for this position. Be ready to talk about how you've built relationships in previous roles, whether in a managerial capacity or through customer service. Use specific examples to illustrate your points.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and make decisions in challenging situations. Think of scenarios where you've had to remain calm and collected, and be ready to explain how you navigated those moments.
