At a Glance
- Tasks: Be the face of our business, delivering exceptional customer service in a fast-paced environment.
- Company: Join Compass Group UK&I, a leader in hospitality, known for its commitment to excellence and diversity.
- Benefits: Enjoy flexible shifts, career progression, and a supportive team culture that celebrates individuality.
- Why this job: This role offers a chance to make guests happy while working in iconic venues and building your skills.
- Qualifications: Passion for service, great communication skills, and the ability to thrive under pressure are essential.
- Other info: We value diversity and empower our team members to reach their full potential.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Variable shifts.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values of Compass Group UK&I. Understanding their commitment to diversity and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, gaining experience in a fast-paced environment will demonstrate your ability to handle pressure and provide exceptional service.
✨Tip Number 3
Be prepared to discuss specific examples of how you've gone above and beyond for customers in the past. This will showcase your passion for hospitality and your proactive approach to ensuring guest satisfaction.
✨Tip Number 4
Network with current or former employees of Restaurant Associates. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and hospitality. Mention specific experiences where you have excelled in similar roles, and express your enthusiasm for working with Compass Group UK&I.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for the role, such as teamwork, communication, and the ability to work under pressure. Use examples from previous jobs or experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating delightful experiences.
✨Know the Menu Inside Out
Familiarise yourself with the menu and be prepared to discuss it during the interview. Being knowledgeable about the offerings will not only impress the interviewers but also demonstrate your commitment to providing a personalised experience for guests.
✨Emphasise Teamwork and Communication Skills
As a Hospitality Assistant, you'll be part of a team. Highlight your ability to work well with others and communicate effectively. Share specific instances where teamwork led to success in previous roles.
✨Demonstrate Your Ability to Handle Pressure
Working in a fast-paced environment can be challenging. Be ready to discuss how you manage stress and maintain composure under pressure. Providing examples of past experiences will help illustrate your capability in this area.