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- Tasks: Manage accounts, build relationships, and handle customer inquiries via phone and email.
- Company: A dynamic company near Nottingham, known for exceptional customer service and strong client relationships.
- Benefits: Competitive salary up to £28,000 plus bonuses, with a supportive team environment.
- Why this job: Join a fast-paced team where your proactive approach can lead to real growth and success.
- Qualifications: Confident, quick-thinking individuals with excellent communication skills and a desire to learn.
- Other info: Work hours are Monday to Thursday 8.15am-5pm and Friday 8.15am-4pm.
A fantastic opportunity has arisen for an Internal Sales Account Manager based just outside Nottingham City Centre. The company ethos is very much about delivering a responsive, unrivalled service to their customers, many of whom have stayed loyal to them for a number of years due to their ability to establish and maintain strong relationships. They like to offer a more personal service than many of their blue-chip competitors and as such dedicate their time in building relationships.
Our client would like to see applicants who are confident, proactive, commercially aware and someone who enjoys working in a very busy, fast-paced environment. The position will be within their internal sales team, where the successful candidate will be required to establish and develop relationships with pre-quote and post-quote customers through telephone and email contact. This person will need to be enthusiastic and have a desire to succeed; each day will bring both challenges and opportunities.
You will be an account manager for existing business to ensure accounts are being nurtured and any opportunities for growth explored. You will also be responsible for targeting new business, contacting lapsed accounts, and will work closely with the external salesperson to drive the business forward.
Key Duties:- Quoting customers (email and phone)
- Costings
- Following up quotes / leads
- Account management of existing customers
- Administration
- Taking orders and sales order processing
- Some elements of purchasing - which will involve negotiating with suppliers
- Promotional calls / emails to customers (no cold calling)
- Contacting lapsed accounts to re-gain business (phone and email)
- Quick thinking and happy to work in a fast-paced environment
- Good commercial acumen
- Excellent communication skills
- Ability to build rapport with customers
- Accurate data entry for the sales order processing
- Confident / cheerful personality
- Driven
- Willing and keen to learn
Hours: 8.15am - 5pm Monday to Thursday and 8.15am - 4pm Fridays.
Please note that due to a high volume of applications across all our adverts, unfortunately we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hours (not including weekends), please assume you have been unsuccessful.
Account Manager employer: Kinetic Office Recruitment
Contact Detail:
Kinetic Office Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the company’s ethos and values. Since they pride themselves on building strong relationships with customers, be prepared to discuss how you can contribute to this personal service during your interview.
✨Tip Number 2
Brush up on your communication skills. As an Account Manager, you'll need to establish rapport quickly over the phone and via email, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Showcase your commercial awareness. Be ready to discuss market trends or insights that could impact the business, as this will demonstrate your proactive approach and understanding of the role.
✨Tip Number 4
Prepare examples of how you've successfully managed accounts or nurtured customer relationships in the past. This will help illustrate your ability to thrive in a fast-paced environment and your drive to succeed.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales. Emphasise your ability to build relationships and your proactive approach, as these are key traits the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed accounts or built customer relationships in the past.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers, both over the phone and via email.
Showcase Your Commercial Acumen: In your application, illustrate your understanding of commercial principles. Discuss any experiences where you successfully identified opportunities for growth or negotiated with suppliers, as this aligns with the job's requirements.
How to prepare for a job interview at Kinetic Office Recruitment
✨Show Your Enthusiasm
As an Account Manager, your enthusiasm can set you apart. Make sure to express your passion for building relationships and helping customers succeed. Share examples of how you've gone above and beyond in previous roles to demonstrate your proactive nature.
✨Demonstrate Commercial Awareness
Understanding the market and the company's position within it is crucial. Research the company and its competitors before the interview. Be prepared to discuss how you can contribute to their growth and what strategies you might employ to target new business.
✨Highlight Your Communication Skills
Excellent communication is key for this role. During the interview, focus on your ability to build rapport with customers. Use specific examples from your past experiences where effective communication led to successful outcomes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you've had to think quickly or manage multiple tasks in a fast-paced environment, and be ready to share how you navigated those situations.
