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- Tasks: Serve high-quality food and drinks while ensuring an exceptional guest experience.
- Company: Join the legendary team at Trump Turnberry, a premier resort in Scotland.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Why this job: Be part of a vibrant team, develop your skills, and make lasting memories.
- Qualifications: Must be eligible to work in the UK and have a friendly, team-oriented attitude.
- Other info: Ongoing training and development opportunities available, plus share in gratuities.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
- To assist in the service of a high-quality food & beverage product to customers.
- To assist in the development of Food & Beverage products and Services across the resort.
- To answer guests' requests and resolve guests' problems.
- To project a pleasant, positive and professional image at all times.
- To adhere to all company policies and procedures.
- To manage cultural needs and expectations of all guests.
- To ensure a timely delivery of all guests’ orders.
- To ensure a thorough knowledge of all products both food and beverage within your department.
- Upselling and the identification of additional revenue opportunities.
- Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
- Any other reasonable task requested by your manager.
Qualification Standards:
- Eligibility to live and work in the UK.
- Ability to communicate freely in the local language.
- Open and friendly with a desire to deliver exceptional guest experiences.
- Good attention to detail and accuracy.
- A team player, contributing positively to team performance.
- Excellent time management skills with the ability to prioritise workload.
- Ability to assess and meet the needs of the guest.
Benefits include:
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
- Share of gratuities and service charge within Food and Beverage.
Casual Food & Beverage Waitperson - Trump Turnberry - Food & Beverage employer: Trump Turnberry Golf and Spa Careers
Contact Detail:
Trump Turnberry Golf and Spa Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food & Beverage Waitperson - Trump Turnberry - Food & Beverage
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Trump Turnberry. Knowing the products inside out will not only help you answer guests' questions confidently but also enable you to upsell effectively, which is a key part of the role.
✨Tip Number 2
Practice your communication skills, especially in a friendly and open manner. Since this position requires you to interact with guests regularly, being approachable and positive can make a significant difference in their experience.
✨Tip Number 3
Showcase your teamwork abilities during any interactions or interviews. Highlighting your experience working collaboratively in fast-paced environments will demonstrate that you can contribute positively to the team at Trump Turnberry.
✨Tip Number 4
Be prepared to discuss how you handle guest complaints or requests. Having examples ready will show that you can maintain professionalism and resolve issues effectively, which is crucial for delivering exceptional guest experiences.
We think you need these skills to ace Casual Food & Beverage Waitperson - Trump Turnberry - Food & Beverage
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Casual Food & Beverage Waitperson position. Tailor your application to highlight relevant experience and skills.
Craft a Personalised CV: Create a CV that showcases your experience in food and beverage service, customer interaction, and teamwork. Use specific examples to demonstrate your attention to detail and ability to deliver exceptional guest experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Trump Turnberry and how your skills align with their values and expectations.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Trump Turnberry Golf and Spa Careers
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at Trump Turnberry. Being able to discuss menu items confidently and suggest pairings will impress your interviewers and show your commitment to providing exceptional guest experiences.
✨Demonstrate Your People Skills
As a waitperson, you'll be interacting with guests constantly. Prepare examples of how you've successfully handled difficult situations or provided excellent service in the past. This will highlight your ability to manage cultural needs and expectations effectively.
✨Showcase Your Team Spirit
Emphasise your experience working in teams and how you contribute positively to team performance. Share specific instances where collaboration led to improved service or guest satisfaction, as this aligns with the role's requirements.
✨Practice Time Management Scenarios
Be ready to discuss how you prioritise tasks during busy shifts. Think of examples where you managed multiple orders efficiently while maintaining attention to detail, as this is crucial for ensuring timely delivery of guests' orders.
