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- Tasks: Oversee cafe operations, motivate the team, and ensure exceptional customer service.
- Company: Join Compass Group UK&I, a leader in catering with 6,000 venues across the UK.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a diverse team that values individuality and offers career progression.
- Qualifications: Previous experience in a similar role and strong communication skills are essential.
- Other info: Flexible shift patterns to fit your lifestyle.
The predicted salary is between 28800 - 42000 £ per year.
We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 42.5 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Cafe Manager employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager
✨Tip Number 1
Familiarise yourself with the brand's values and mission. Understanding what makes the High Street brand unique will help you align your answers during interviews and demonstrate your passion for their customer service ethos.
✨Tip Number 2
Network with current or former employees of Compass Group UK&I. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 3
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Being able to discuss specific situations where you excelled in managing teams will highlight your suitability for the role.
✨Tip Number 4
Stay updated on industry trends and customer service best practices. Showing that you are knowledgeable about current trends in the café and hospitality sector can set you apart and demonstrate your commitment to continuous improvement.
We think you need these skills to ace Assistant Cafe Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly any roles where you managed teams or provided exceptional customer service. Use keywords from the job description to align your skills with what Compass Group UK&I is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in similar roles. Mention specific examples of how you've motivated teams or improved service operations in the past, as this will resonate with the hiring team.
Highlight Leadership Skills: In your application, emphasise your leadership abilities. Discuss any previous experiences where you successfully led a team, managed inventories, or implemented action plans. This will demonstrate your capability to take on the responsibilities of an Assistant Cafe Manager.
Show Enthusiasm for the Brand: Express your enthusiasm for working with a major High Street brand in your application. Research the company’s values and culture, and mention how they align with your own beliefs about customer service and teamwork. This personal touch can make your application stand out.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you motivate and support your colleagues, ensuring everyone is on task and working towards common goals. Be ready to provide examples of successful team management.
✨Prepare for Operational Questions
Expect questions about managing inventories, budgets, and daily operations. Brush up on your knowledge of these areas and be prepared to discuss how you would handle challenges that may arise in a busy café environment.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you liaise between team members and management, and how you ensure clear communication within the team. Provide examples of how effective communication has led to success in your past positions.
