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- Tasks: Lead the team and ensure a fantastic experience for customers in a busy pub environment.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
- Why this job: Be part of a vibrant culture where your leadership makes a real impact on the community.
- Qualifications: Passion for customer service, strong communication skills, and adaptability in a fast-paced setting.
- Other info: Access your wages before payday and earn bonuses for referring friends!
The predicted salary is between 28800 - 43200 £ per year.
As Assistant Manager, you'll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our customers and teams have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple.
Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We're all about rewarding our team's hard work, that's why you'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
What you'll do as an Assistant Manager:
- Support the General Manager in the day to day running of the business and leading the business in their absence.
- Bring our brand to life by leading the team in delivering amazing experiences for our customers.
- Act as a role model for the team support with training and development.
- Be a champion of brand standards & ensure customer & team safety at all times.
What you'll bring:
- You'll be passionate about delivering amazing experiences for customers.
- You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A keen eye for every small detail and a desire to uphold high standards in all that you do.
Assistant Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding what makes their pubs special will help you connect with the team and demonstrate your passion for creating amazing customer experiences during any interviews or discussions.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in pub management. Engaging with current or former employees can provide valuable insights into the role and the company culture, which you can leverage in conversations.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you've successfully led a team or improved customer satisfaction. This will help you stand out as a candidate who can bring value to the Assistant Manager role.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, particularly in pub management. Being knowledgeable about current challenges and innovations can help you engage in meaningful conversations during the interview process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise any previous roles where you led a team or improved customer experiences, as these are key for the Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering amazing customer experiences. Mention specific examples from your past roles that demonstrate your leadership skills and ability to adapt in busy environments.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and attention to detail. These are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Experience
As an Assistant Manager, your role revolves around delivering amazing experiences for customers. Be prepared to share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
✨Demonstrate Leadership Skills
Highlight your leadership abilities by discussing times when you've successfully led a team or trained new staff. Greene King values strong leaders, so showcasing your experience in guiding others will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to think on your feet. Prepare for scenarios where you might need to handle difficult situations or adapt to unexpected challenges during busy shifts.
✨Emphasise Attention to Detail
Greene King prides itself on high standards. Be ready to discuss how you ensure quality and attention to detail in your work, whether it's in service, cleanliness, or team management.
