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- Tasks: As a Dispatch Administrator, you'll manage orders, liaise with teams, and ensure timely dispatch.
- Company: Join a leading production business in Burnley known for excellent service and growth opportunities.
- Benefits: Enjoy a competitive salary, casual dress, company events, employee discounts, and on-site parking.
- Why this job: Be part of a progressive team during an exciting growth phase with opportunities for career development.
- Qualifications: Experience in logistics or operations, strong organisational skills, and proficiency in Excel required.
- Other info: Working hours are Monday to Friday, 7am - 3pm, with a 30-minute lunch break.
A leading production business based in Burnley is looking to recruit a Dispatch Administrator on a permanent basis due to company growth. This company prides itself on its comprehensive range of products combined with unparalleled support and excellent service. This role offers an exciting opportunity to work within a progressive business that provides career development.
The working hours are Monday to Friday, 7am - 3pm with a 30-minute lunch break.
As Dispatch Administrator, your duties will include:
- Monitor incoming orders from multiple sales channels.
- Verify order details, including shipping address, payment confirmation, and stock availability.
- Allocate orders to appropriate warehouses, couriers, or third-party logistics partners.
- Ensure same-day or next-day dispatch based on the company's shipping policies.
- Liaise with warehouse teams to ensure accurate and efficient picking, packing, and dispatching of orders.
- Book and schedule collections with courier partners.
- Generate and print shipping labels, invoices, and packing slips from seller platforms and order management systems.
- Monitor stock levels to avoid overselling and order cancellations.
- Work closely with the procurement team to ensure timely reordering of popular products.
- Track and analyse dispatch and delivery performance.
- Identify and implement process improvements to enhance shipping efficiency.
What you'll need to succeed:
- Experience in operations, dispatch coordination, logistics, or production.
- Strong organisational and time-management skills.
- Proficiency in Excel, inventory management tools, and order tracking systems.
- Ability to work under pressure and meet deadlines.
- Excellent customer service and problem-solving skills.
In return, you will be paid a competitive annual salary of £23,800 - £26,000 depending on experience and will be joining a successful growing business during an exciting period. Holiday entitlement is 22 days per annum plus statutory bank holidays. Additional benefits include casual dress, company events, employee discount, and on-site parking.
Dispatch Administrator employer: HAYS
Contact Detail:
HAYS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Administrator
✨Tip Number 1
Familiarise yourself with the logistics and dispatch processes. Understanding how orders are processed, from allocation to shipping, will give you an edge in interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this tool is crucial for managing inventory and tracking orders. Consider taking a quick online course or tutorial to enhance your abilities before applying.
✨Tip Number 3
Network with professionals in the logistics and dispatch field. Engaging with others can provide insights into the industry and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Prepare examples of how you've successfully managed time and organised tasks in previous roles. Being able to demonstrate your organisational skills will be key during any discussions with us.
We think you need these skills to ace Dispatch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, dispatch coordination, or logistics. Use specific examples that demonstrate your organisational and time-management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Dispatch Administrator role. Mention how your skills align with the company's needs, particularly in customer service and problem-solving.
Highlight Technical Skills: Emphasise your proficiency in Excel and any inventory management tools you have used. If you have experience with order tracking systems, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at HAYS
✨Showcase Your Organisational Skills
As a Dispatch Administrator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or orders simultaneously, highlighting how you prioritised and ensured timely dispatch.
✨Familiarise Yourself with Logistics Terminology
Understanding logistics and dispatch terminology is crucial for this role. Brush up on key terms related to order processing, shipping methods, and inventory management. This will show your potential employer that you're knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you might face in dispatch coordination, such as dealing with stock shortages or delivery delays, and prepare your responses to demonstrate your critical thinking and customer service skills.
✨Highlight Your Technical Proficiency
Since the role requires proficiency in Excel and order tracking systems, be ready to discuss your experience with these tools. If possible, bring examples of reports or dashboards you've created in the past to illustrate your capabilities.
