Senior Client Service Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible

Job Description

This represents a very exciting time to be joining this team in London as it is the first senior invetsor services hire in London which will lead the client service efforts across EU and APAC region so outside of the US it is a key investor services/client service hire.

Some of the core areas of focus for this role

Assist in the execution of key investor servicing initiatives
Coordinate across multiple groups within the firm to ensure consistent, proactive, timely, professional and accurate investor interactions
Assist in implementing standardized investor servicing protocols across the firm to provide a high quality, consistent investor experience
Communicate with external and internal stakeholders in a knowledgeable, clear and professional fashion
Manage relationships and liaise with third-party service providers and fund management team internally.
Respond to phone and email inquiries from investors and wealth advisors regarding account maintenance, periodic fund performance updates and requests for investor materials

A great opportunity for someone that has demonstrable track record in how to execute and service complex clients within a complex organisation.

Senior Client Service Manager employer: One Ten Associates

Joining our team in London as a Senior Client Service Manager offers an exceptional opportunity to be at the forefront of our investor services across the EU and APAC regions. We pride ourselves on fostering a collaborative work culture that values professional growth, providing employees with the tools and support needed to excel in their roles. With a commitment to excellence and a focus on delivering a high-quality investor experience, we offer a dynamic environment where your contributions will make a significant impact.