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For Companies At a Glance
- Tasks: Support customers and sales team by managing enquiries and processing orders.
- Company: Join a market-leading company based in Warrington with a vibrant team culture.
- Benefits: Enjoy a competitive salary, annual bonus, hybrid working, and private healthcare.
- Why this job: Great opportunity for career growth in sales with a supportive environment and clear progression.
- Qualifications: Must have a passion for customer service, effective communication skills, and a graduate-level education.
- Other info: Full-time role with Monday to Friday hours and 25 days holiday.
The predicted salary is between 25000 - 28000 £ per year.
I am pleased to be working with a market-leading client, who are currently seeking a Sales Coordinator to join their busy team. The company is based in Warrington and are currently recruiting on a full-time, permanent basis.
Benefits:
- Basic Salary - £25,000 to £28,000, dependant on experience
- 20% Annual Bonus, with realistic OTE of between £30,000 and £33,600
- Hours - Monday to Friday, 8:30am to 5pm with 1 Hour Lunch
- Holidays - 25 days
- Hybrid Working After Probation
- Pension Scheme w/ 8% Employer Contribution
- Private Healthcare
- Free On-site Parking
The Role:
The successful candidate will be responsible for providing exemplary customer support to new and existing customers, managing enquiries and processing orders. They will be responsible for providing direct support to the sales team, as well as ensuring customers are kept fully up to date with orders and activity.
Roles and Responsibilities:
- Ensure customer enquiries are responded to accurately and in a timely manner
- Promptly process sales orders accurately, ensuring the correct follow ups are sent and customers are updated
- Work alongside the sales team to ensure new product lines and offers are effectively communicated
- Work closely with other departments within the business to maximise profitability and efficiency
- Ensure any changes to customer information is updated accurately in the CRM
Specification:
- A passion for customer service and or sales
- An organised and conscientious individual
- An effective communicator, both written and verbally
- Graduate-level education or equivalent is essential
There is a distinct progression pathway in place for this role which will be explained further, however my client is looking for someone who is ready to build their career within sales, or within another branch of the company!
Sales Coordinator employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've successfully managed enquiries or resolved issues, as this is crucial for a Sales Coordinator role.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or plan for managing sales orders and customer follow-ups. This practical demonstration can set you apart from other candidates.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your organisational skills and effective communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention why you are interested in the Sales Coordinator role and how your background aligns with the company's needs.
Highlight Relevant Skills: In your application, emphasise skills such as order processing, CRM management, and teamwork. These are crucial for the role and will show that you understand the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reed
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this will resonate well with the company's focus on exemplary customer support.
✨Demonstrate Organisational Skills
As a Sales Coordinator, being organised is key. Prepare to discuss how you manage your time and prioritise tasks. You could mention tools or methods you use to stay organised, which will show that you're ready to handle the responsibilities of the role.
✨Communicate Effectively
Since effective communication is crucial for this position, practice articulating your thoughts clearly. Be prepared to answer questions about how you would handle customer enquiries and ensure that you can convey information succinctly and accurately.
✨Research the Company and Its Products
Before the interview, take some time to learn about the company and its product lines. Being knowledgeable about what they offer will not only impress the interviewer but also allow you to ask insightful questions, demonstrating your genuine interest in the role.
