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- Tasks: Greet customers, take orders, prepare food and drinks, and maintain a tidy dining area.
- Company: Join a vibrant team focused on delivering excellent customer service in a lively environment.
- Benefits: Enjoy flexible scheduling, opportunities for advancement, and a pension plan.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
- Qualifications: High school diploma preferred; customer service experience is a plus.
- Other info: Flexible hours, including evenings and weekends, to fit your lifestyle.
We are seeking friendly and customer-oriented Front of House/Bar Staff to join our team. The ideal candidate will be responsible for greeting and assisting customers, taking orders, preparing food and drinks, and maintaining a clean and organized dining area. The Front of House and Bar Staff will also be responsible for handling cash and credit card transactions and ensuring customer satisfaction.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Take customer orders accurately and efficiently
- Prepare food and drinks according to company standards
- Maintain a clean and organized dining area
- Handle cash and credit card transactions accurately
- Ensure customer satisfaction by addressing any concerns or complaints
- Follow all safety and sanitation procedures
Requirements:
- High school diploma or equivalent
- Prior experience in a customer service, food service or bar service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work a flexible schedule, including evenings and weekends
Salary: £12.50-£13.50 hourly wage based on experience for 18+, £7.55-£10 for under 18.
Benefits:
- Flexible scheduling
- Opportunities for advancement
- Pension
Application Process:
To apply, please submit your CV detailing your qualifications and experience in customer service/food service/bar service.
Front of House/Bar Staff employer: Holf Leisure
Contact Detail:
Holf Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/Bar Staff
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through a phone call or in-person chat, being friendly and approachable can really make you stand out.
✨Tip Number 2
Familiarise yourself with our menu and services before applying. This shows initiative and allows you to speak confidently about how you can contribute to our team during any discussions.
✨Tip Number 3
Highlight any relevant experience you have in fast-paced environments. We value candidates who can handle busy shifts and maintain a positive attitude under pressure.
✨Tip Number 4
Be prepared to discuss your availability during the interview. Flexibility is key in this role, so let us know when you can work, especially evenings and weekends.
We think you need these skills to ace Front of House/Bar Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, food service, or bar service. Use specific examples to demonstrate your skills in greeting customers, taking orders, and handling transactions.
Showcase Your Soft Skills: Emphasise your communication and interpersonal skills in your application. Mention any experiences where you successfully resolved customer complaints or worked effectively in a team.
Highlight Flexibility: Since the role requires a flexible schedule, mention your availability clearly. If you can work evenings and weekends, make sure to state this in your application.
Proofread Your Application: Before submitting, carefully proofread your CV for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a Front of House role.
How to prepare for a job interview at Holf Leisure
✨Show Your Customer Service Skills
As a Front of House/Bar Staff, your ability to interact with customers is crucial. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your friendly and approachable nature during the interview.
✨Know the Menu
Familiarise yourself with the menu and any special drinks or dishes offered. This shows your enthusiasm for the role and allows you to answer questions confidently, which can impress the interviewer.
✨Demonstrate Teamwork
Working in a fast-paced environment requires strong teamwork. Be ready to discuss how you've collaborated with others in previous roles, and highlight your ability to support your colleagues while maintaining a positive atmosphere.
✨Prepare for Common Scenarios
Think about potential customer scenarios you might face, such as handling complaints or managing busy periods. Prepare responses that showcase your problem-solving skills and ability to remain calm under pressure.
