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- Tasks: Engage with communities, delivering personalised housing solutions and ensuring customer satisfaction.
- Company: Join Clackmannanshire Council, a diverse and inclusive employer committed to community welfare.
- Benefits: Enjoy flexible hybrid working, a living wage, and a supportive team environment.
- Why this job: Make a real impact in your community while developing valuable skills in a positive culture.
- Qualifications: No specific qualifications required; a customer-focused attitude is essential.
- Other info: Diversity is valued; applications from underrepresented groups are encouraged.
The predicted salary is between 30000 - 42000 £ per year.
Working within a strong performance culture, the post holder will be expected to deliver excellent results. They will be a visible and familiar face within our communities and will be empowered to deliver right first time services, offering personalised solutions for the customers and the communities in which they live.
The post holder will be customer focused and have a think yes attitude to ensure that the customers' experience of service remains positive. The post holder will work with colleagues towards achieving Council plans, values and improving services and will also understand the importance of working with partner agencies to achieve great outcomes.
Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.
Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.
Clackmannanshire Council is a living wage accredited employer.
You will be required to undergo a disclosure check prior to a formal offer of employment being made by Clackmannanshire Council and the cost of this check will be detailed in your conditional offer of employment if you are successful.
Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail.
Housing Officer x3 - CLA03887 employer: Clackmannanshire Council
Contact Detail:
Clackmannanshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer x3 - CLA03887
✨Tip Number 1
Familiarise yourself with Clackmannanshire Council's values and community initiatives. Understanding their focus on customer service and community engagement will help you align your approach during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've delivered personalised solutions in previous roles. This will demonstrate your 'think yes' attitude and commitment to excellent service.
✨Tip Number 3
Network with current or former employees of Clackmannanshire Council. They can provide insights into the work culture and expectations, which can be invaluable for tailoring your approach.
✨Tip Number 4
Be prepared to discuss your experience working with partner agencies. Highlighting your collaborative skills will show that you understand the importance of teamwork in achieving great outcomes for the community.
We think you need these skills to ace Housing Officer x3 - CLA03887
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Housing Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Focus: Emphasise your customer service skills in your application. Provide examples of how you've delivered personalised solutions or maintained a positive customer experience in previous roles.
Highlight Teamwork and Collaboration: Mention any experience you have working with partner agencies or within teams. This role values collaboration, so demonstrate your ability to work effectively with others to achieve common goals.
Follow Application Instructions: Ensure you follow all application instructions provided in the job pack. Include any required documents and check that your application is complete before submitting it through our website.
How to prepare for a job interview at Clackmannanshire Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Officer. Be prepared to discuss how your skills and experiences align with delivering excellent results and providing personalised solutions for customers.
✨Show Your Customer Focus
Demonstrate your customer-focused attitude during the interview. Share examples of how you've successfully handled customer interactions in the past, especially those that required a 'think yes' approach to ensure a positive experience.
✨Highlight Teamwork and Collaboration
Since the role involves working with colleagues and partner agencies, be ready to discuss your experience in teamwork. Provide specific examples of how you've collaborated with others to achieve common goals or improve services.
✨Emphasise Flexibility and Adaptability
Given the flexible hybrid working approach mentioned, express your willingness to adapt to different working patterns. Discuss any previous experiences where you successfully adjusted to changing circumstances or worked in various environments.
