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- Tasks: Make outbound calls to customers and provide expert protection advice.
- Company: Join an award-winning mortgage and protection company in Glasgow.
- Benefits: Enjoy a competitive salary, bonuses, and extensive training support.
- Why this job: Gain valuable experience while working in a friendly, supportive team environment.
- Qualifications: Telephony experience preferred; strong customer service and teamwork skills required.
- Other info: Opportunity for career progression and qualification funding within 18 months.
The predicted salary is between 27000 - 30000 £ per year.
We are working on an exclusive basis with our client to secure a promising trainee protection advisor for their busy office in Glasgow. This award-winning whole of the market mortgage and protection company offers its staff unparalleled support to excel in their role, with large administrative and compliance back up, extensive training and quality leads, so you can concentrate on providing the best whole of the market mortgage and protection advice to your customers.
You will spend an initial 12-24 months completing outbound calls to existing customers who have lapsed their premiums on their protection plans (i.e. life, critical illness and building/contents insurance) as well as liaising with providers. This is an excellent base to build your knowledge and experience. You will be targeted on the level of policies saved and rewarded on hitting this target so you have a clear indication on projected earnings.
The successful candidate will be funded and supported through attainment of the relevant protection qualification (i.e. RO5) within the first 18 months, upon which time your salary will increase to £30,000. Staff enjoy working within a supportive and friendly team and there are excellent opportunities to progress your career. The training is excellent.
Required experience, skills and qualifications:
- Over one year's telephony experience, ideally within the financial services sector;
- Able to cope with high volume and targets;
- Proficient in Excel;
- Effectively work as part of a team and use your own initiative;
- Excellent customer service, interpersonal and sales skills.
Please apply or contact Scott Caldwell for further information - confidentiality assured. Aspire is an equal opportunity company. We celebrate diversity and are committed to working with companies who share our values and create an inclusive environment for all employees.
Trainee Protection Advisor employer: ASPIRE SEARCH CONSULTANTS LLP
Contact Detail:
ASPIRE SEARCH CONSULTANTS LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Protection Advisor
✨Tip Number 1
Familiarise yourself with the protection products you'll be dealing with, such as life insurance and critical illness cover. Understanding these products will not only boost your confidence during interviews but also help you engage more effectively with potential customers.
✨Tip Number 2
Brush up on your telephony skills, especially in a sales context. Since the role involves making outbound calls, practice your pitch and how to handle objections to ensure you're ready to impress during any role-play scenarios in the interview.
✨Tip Number 3
Showcase your ability to work under pressure by preparing examples from your past experiences where you've met targets or handled high volumes of work. This will demonstrate your suitability for the fast-paced environment of a trainee protection advisor.
✨Tip Number 4
Network with professionals in the financial services sector, particularly those who have experience in protection advice. Engaging with industry insiders can provide valuable insights and may even lead to referrals that could strengthen your application.
We think you need these skills to ace Trainee Protection Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any telephony or customer service roles. Emphasise skills that align with the job description, such as proficiency in Excel and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Trainee Protection Advisor. Mention your understanding of the financial services sector and how your skills can contribute to the company's success.
Highlight Relevant Experience: In your application, focus on any previous roles where you met targets or provided excellent customer service. Use specific examples to demonstrate your ability to handle high volumes of calls and work under pressure.
Show Enthusiasm for Training: Express your eagerness to learn and grow within the company. Mention your willingness to pursue the relevant protection qualification (RO5) and how this aligns with your career goals.
How to prepare for a job interview at ASPIRE SEARCH CONSULTANTS LLP
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and the services they offer. This will not only help you understand their culture but also allow you to tailor your answers to align with their goals.
✨Prepare for Common Questions
Anticipate questions related to your telephony experience and how you handle targets. Be ready to discuss specific examples from your past roles that demonstrate your customer service skills and ability to work under pressure.
✨Show Enthusiasm for Learning
Since this role involves training and obtaining qualifications, express your eagerness to learn and grow within the company. Highlight any previous experiences where you successfully adapted to new challenges or acquired new skills.
✨Demonstrate Teamwork Skills
As the role requires working as part of a team, be prepared to share examples of how you have collaborated with others in the past. Emphasise your ability to contribute positively to a team environment and support your colleagues.
