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- Tasks: As a Debt Advisor, you'll support clients with financial advice and solutions.
- Company: Join PayPlan, a friendly and expanding team dedicated to helping people manage their debts.
- Benefits: Enjoy a 35-hour work week with a paid lunch hour and competitive salary.
- Why this job: Make a real difference in people's lives while developing your communication skills in a supportive environment.
- Qualifications: Strong communication skills are essential; experience in customer service is a plus.
- Other info: This is a permanent full-time role based at Totemic House.
The predicted salary is between 20316 - 28776 £ per year.
Location: Totemic House
Department: Payplan
Salary: £25,396.80
Hours: 40 (35 hour working week with a paid lunch hour each day totalling 40 hours a week)
Job Type: Full time
Contract Type: Permanent
Here at PayPlan, we are looking for colleagues to join our welcoming and growing team. If you have strong communication skills, ideally over the phone, and take pride in providing excellent customer service, we would love to hear from you.
Debt Advisor employer: PayPlan
Contact Detail:
PayPlan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Advisor
✨Tip Number 1
Familiarise yourself with common debt management strategies and solutions. Being knowledgeable about the industry will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Role-play scenarios with friends or family to build confidence in handling difficult conversations and providing excellent customer service.
✨Tip Number 3
Research PayPlan and understand their values and mission. Tailoring your conversation during the interview to align with their goals can make a strong impression on the hiring team.
✨Tip Number 4
Network with current or former employees of PayPlan on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Debt Advisor.
We think you need these skills to ace Debt Advisor
Some tips for your application 🫡
Understand the Role: Read the job description for the Debt Advisor position carefully. Make sure you understand the key responsibilities and required skills, particularly the emphasis on strong communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Debt Advisor role. Focus on any previous customer service or advisory roles, especially those involving phone communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to communicate effectively. Mention specific examples of how you've provided excellent customer service in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PayPlan
✨Showcase Your Communication Skills
As a Debt Advisor, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, especially over the phone. Practice active listening and ensure you can articulate your thoughts concisely.
✨Understand the Role and Company
Research PayPlan and understand their mission, values, and the services they offer. This knowledge will help you tailor your answers and show genuine interest in the role, making you stand out as a candidate.
✨Prepare for Common Scenarios
Think about common scenarios you might encounter as a Debt Advisor, such as dealing with distressed clients or explaining complex financial concepts. Prepare examples from your past experiences that showcase your problem-solving skills and empathy.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the team dynamics, training opportunities, or the challenges faced by Debt Advisors at PayPlan. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
