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- Tasks: Provide top-notch customer service and assist with sales and stock control.
- Company: Join Winemark, a leading retailer known for its exceptional customer experience.
- Benefits: Enjoy a full-time permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Flexible hours available; perfect for students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
Location: Larne
Contract Type: Full-Time Permanent
Closing Date: 16/04/2025
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience
Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience
Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Sales Advisor - Larne employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Larne
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good knowledge of their offerings will not only help you in customer interactions but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you articulate your thoughts clearly and confidently during the interview, showcasing your ability to connect with customers.
✨Tip Number 3
Demonstrate your customer service skills by sharing specific examples from your previous retail experience. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the expectations for the Sales Advisor role.
✨Tip Number 4
Show your enthusiasm for the position by preparing thoughtful questions about the company culture and team dynamics. This not only reflects your interest but also helps you assess if it's the right fit for you.
We think you need these skills to ace Sales Advisor - Larne
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous retail experience you have, particularly in customer service or sales. Use specific examples to demonstrate your ability to meet customer needs and exceed expectations.
Showcase Communication Skills: Since effective communication is essential for this role, provide examples of how you've successfully communicated with customers or team members in past positions. This could include resolving conflicts or providing excellent service.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Mention your interest in wine if applicable, and explain why you would be a great fit for the team at Winemark.
How to prepare for a job interview at Winemark
✨Know Your Products
Familiarise yourself with the products available in the store, especially wines if applicable. Being able to discuss product features and benefits will show your enthusiasm and knowledge, which can impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for a Sales Advisor position.
✨Showcase Your Team Spirit
Be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve a common goal, as teamwork is essential in retail settings.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and professional appearance reflects your understanding of the company's standards and your commitment to the role.
