Systems Engineer I - Observability & Monitoring

The Systems Engineer I in Observability & Monitoring helps build, run & support, with supervision, the systems that provide observability and monitoring, visibility & management of the network infrastructure, applications & systems at CME Group. This includes, but is not limited to, status, health, & performance to avoid problems w/ system reliability & throughput.

We are interested in applicants with a bit of practical experience on OS like Linux, Windows, and (or) Kubernetes and experience with monitoring solutions like Splunk Enterprise, Grafana, GCP Log Analytics etc would be great. An interest in data analytics and familiarity with basic site reliability engineering (SRE) concepts would be an added advantage. A bonus would be experience in DevOps areas like Chef, Jenkins, GIT, Ansible, CI/CD pipeline etc., along with automation skills using Python, bash, shell and (or) PowerShell. Hands-on experience with any of the cloud technologies like GCP or AWS would be an added advantage.

Principal Accountabilities:

• Analyzes requirements with experienced team members;
• Supports existing production environment platforms and implements necessary hardware and software for project execution;
• Defines the environment scope for business requirements, and maintains and improves the stability, reliability and availability of the platforms and environments;
• Documents deployment and configuration procedures.
• Defines problems and describes the cause and effect relationship; gathers and compares data about problems with supervision, documents the details, prepares analysis reports and reviews with experienced team members.
• Participates in discussions with experienced team members to generate ideas for problem solving, and accurately defines the circumstances surrounding the decision point with supervision.
• Demonstrates knowledge of intermediate systems (Linux/Windows), distributed computing architecture (client server, intranet/internet, networking technologies), hardware platforms and resources - CPU, memory, virtualization and clustering.
• Configures systems and modifies settings to ensure proper function.
• Schedules and performs routine maintenance of systems, including but not limited to vulnerability remediation, software and hardware patches and upgrades.
• Troubleshoots most of the known issues, determines the root cause and works with experienced team members on solutions and implementation; verifies implementation, makes adjustments as necessary, provides input into resolution and documents solution.

Qualifications:

• Bachelor's or Master's degree in a related field.
• Understanding of Cloud Computing basics.
• Linux/Unix administration knowledge and/or experience.
• Basic scripting skills in python, bash, shell, or Powershell.
• Have a passion for problem solving and automation and a willingness to continue growing your skills in this area.
• Strong attention to detail and focus on quality.

Bonus Qualifications:

• Knowledge of Google Cloud Platform.
• Knowledge of change management.
• Expertise in Chef.
• Expertise in Jira, GIT, Jenkins or Bamboo.
• Expertise in configuration management.
• Knowledge of Ansible, Java.
• Prior experience working in financial services/exchange space.

Company Benefits:

• Bonus Programme
• Equity Programme
• Employee Stock Purchase Plan (ESPP)
• Private Medical and Dental coverage
• Mental Health Benefit Programme
• Group Pension Plan
• Income Protection
• Life Assurance
• Cycle To Work
• EV Car Benefit Scheme
• Gym Membership
• Family Leave
• Education Assistance - MBA/Advanced Degree/Bachelor Degree
• Ongoing Employee Development Training/Certification
• Hybrid Working

CME Group is the world's leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic.

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