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For Companies At a Glance
- Tasks: As a Customer Service Advisor, you'll support customers and ensure their needs are met.
- Company: Join a healthcare company that values relationships and customer satisfaction.
- Benefits: Enjoy flexible working hours, 22 days holiday, pension, and wellbeing support.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: No specific qualifications required; just bring your passion for helping others!
- Other info: Full and part-time roles available in Alfreton.
The predicted salary is between 20400 - 28400 £ per year.
Hours: Full and Part Time roles available
Contract: Permanent
Location: Alfreton (DE55 4QJ)
Salary: £25,416.49 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme
About the Job
Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play in healthcare success.
Customer Service Advisor employer: Unipart Logistics
Contact Detail:
Unipart Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with our company values and mission. Understanding what we stand for at StudySmarter will help you align your responses during the interview, showcasing how you can contribute to our customer service goals.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer queries or complaints in the past. We value real-life experiences, so think about situations where you turned a negative experience into a positive one.
✨Tip Number 3
Research common customer service scenarios and practice your responses. Being able to demonstrate your problem-solving skills and ability to remain calm under pressure will impress us during the interview.
✨Tip Number 4
Show enthusiasm for the role and our industry. Expressing genuine interest in healthcare and how you can make a difference in customers' lives will resonate well with us and highlight your commitment to the position.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've successfully handled customer inquiries or resolved issues.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work in healthcare and how you can contribute to building strong relationships with customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Unipart Logistics
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Understand the Company Values
Research the company's mission and values before the interview. Be prepared to discuss how your personal values align with theirs, especially regarding the importance of relationships in healthcare.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or improved customer experiences.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations.
