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For Companies At a Glance
- Tasks: Lead and manage the service team to deliver exceptional customer experiences.
- Company: Join Porsche Retail Group, a prestigious brand known for luxury and performance.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of an iconic brand and make a real impact in customer service.
- Qualifications: Previous management experience in a service environment is preferred.
- Other info: Work at Porsche Centre Guildford, surrounded by passionate car enthusiasts.
The predicted salary is between 43200 - 72000 £ per year.
Porsche Retail Group (PRG) have an excellent opportunity for a Service Team Manager to work for one of the world's most iconic brands and join Porsche Centre Guildford. Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London.
Service Team Manager employer: ErecruitSmart
Contact Detail:
ErecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Manager
✨Tip Number 1
Familiarise yourself with Porsche's brand values and customer service standards. Understanding what makes Porsche unique will help you align your management style with their expectations.
✨Tip Number 2
Network with current or former employees of Porsche Retail Group. They can provide valuable insights into the company culture and what it takes to succeed as a Service Team Manager.
✨Tip Number 3
Prepare to discuss your leadership experience in detail. Be ready to share specific examples of how you've successfully managed teams and improved service delivery in previous roles.
✨Tip Number 4
Research the latest trends in automotive service management. Being knowledgeable about industry advancements will demonstrate your commitment to continuous improvement and innovation.
We think you need these skills to ace Service Team Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Team Manager position. Tailor your application to highlight relevant experience and skills that align with what Porsche Retail Group is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in service management, particularly in the automotive industry. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and team management skills.
Write a Strong Cover Letter: Your cover letter should express your passion for the Porsche brand and your understanding of the luxury automotive market. Highlight specific examples from your past roles that showcase your ability to lead a service team effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at ErecruitSmart
✨Know the Brand Inside Out
Familiarise yourself with Porsche's history, values, and latest models. Showing genuine passion for the brand will impress the interviewers and demonstrate your commitment to the role.
✨Highlight Leadership Experience
As a Service Team Manager, you'll need strong leadership skills. Prepare examples of how you've successfully managed teams in the past, focusing on conflict resolution and motivating staff.
✨Understand Customer Service Excellence
Porsche is known for its exceptional customer service. Be ready to discuss how you would ensure high standards in service delivery and handle customer complaints effectively.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company culture, team dynamics, and expectations for the Service Team Manager role to show your interest and engagement.
