Claims Support Technician

Claims Support Technician

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Adjusters in managing claims over £25k and ensure smooth operations.
  • Company: Join Davies Group, a leading name in Loss Adjusting with a supportive culture.
  • Benefits: Enjoy great career prospects, supportive management, and potential for remote work.
  • Why this job: Be part of a dynamic team making a real impact in the claims process.
  • Qualifications: Strong communication skills and a dedication to customer service are essential.
  • Other info: This role offers varied tasks and opportunities for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

Varied role with supportive management and great career prospects. Davies Group, Loss Adjusting division is looking to recruit a Claims Technician to join our growing team. In this position, you will play a vital role in the management of Adjuster led claims, providing support to the Adjusters, and working actively on claims >£25k. You will need to be a great communicator, dedicated to providing a professional service.

Claims Support Technician employer: The Davies Group

At Davies Group, we pride ourselves on being an excellent employer, offering a dynamic work environment where supportive management fosters professional growth. As a Claims Support Technician, you'll benefit from comprehensive training and development opportunities, alongside a collaborative culture that values communication and teamwork. Located in a thriving area, our team enjoys a balanced work-life experience, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

The Davies Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Support Technician

✨Tip Number 1

Familiarise yourself with the claims process and terminology used in the insurance industry. This knowledge will not only help you understand the role better but also demonstrate your commitment and enthusiasm during any discussions with us.

✨Tip Number 2

Network with professionals in the insurance and loss adjusting sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities within our team.

✨Tip Number 3

Prepare to showcase your communication skills, as they are crucial for this position. Think of examples from your past experiences where you effectively communicated complex information or resolved conflicts, as these will be valuable during interviews with us.

✨Tip Number 4

Research Davies Group and our Loss Adjusting division thoroughly. Understanding our values, culture, and recent developments will allow you to tailor your conversations and show how you can contribute to our team's success.

We think you need these skills to ace Claims Support Technician

Excellent Communication Skills
Attention to Detail
Customer Service Orientation
Problem-Solving Skills
Time Management
Organisational Skills
Team Collaboration
Knowledge of Insurance Claims Processes
Analytical Skills
Adaptability
Technical Proficiency in Claims Management Software
Ability to Work Under Pressure
Negotiation Skills
Empathy and Understanding

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Claims Support Technician. Highlight key skills such as communication and dedication to support your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous work in claims management or customer support, especially with high-value claims.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the Claims Support Technician role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims management field.

How to prepare for a job interview at The Davies Group

✨Showcase Your Communication Skills

As a Claims Support Technician, effective communication is key. Be prepared to discuss how you've successfully communicated with clients or team members in the past, and provide examples of how you resolved any misunderstandings.

✨Demonstrate Your Problem-Solving Abilities

In this role, you'll be managing claims and supporting Adjusters. Think of specific instances where you've tackled challenges or found solutions in previous roles. Highlight your analytical skills and how they can benefit the team.

✨Research the Company and Its Values

Understanding Davies Group and its Loss Adjusting division will give you an edge. Familiarise yourself with their mission, values, and recent developments. This knowledge will help you tailor your answers and show genuine interest in the company.

✨Prepare Questions for Your Interviewers

Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, career progression opportunities, or how success is measured in the position. This not only demonstrates your interest but also helps you assess if the company is the right fit for you.

Claims Support Technician
The Davies Group
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