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- Tasks: Lead and improve housing services for supported living and older persons.
- Company: Join ccha, a caring social housing provider in Croydon with a focus on quality homes.
- Benefits: Enjoy 25 days leave, flexible working, private healthcare, and more perks.
- Why this job: Make a real difference in people's lives while working in a supportive team culture.
- Qualifications: Experience in social housing, staff management, and project management is essential.
- Other info: Hybrid working available; apply by 5 May for interviews on 13 & 16 May.
The predicted salary is between 55000 - 74000 £ per year.
Do you want to be part of a caring, forward thinking team who make a difference? Join us as our Housing Services Manager.
Full time: 35 hours per week
Permanent
Office Location: Croydon
Hybrid working: 2-3 days in office/on site, dependent on business needs
Salary: £65,897
Reports to: Director of Customers
Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more.
Interview dates: 13 & 16 May 2025
Advert Closing date: 5 May at 23:59
We are looking for an exceptional individual who shares our passion and commitment to deliver the best possible services to our residents. As the lead for our Supported Housing and Older Persons Independent Living accommodation, you'll have the opportunity to really shape and improve services and make a difference.
Essential requirements:- DBS
- Right to Work
- Driving license
- Extensive experience working in social housing
- Staff management experience
- Customer focused with ability to understand customer needs
- Track record delivering high standards and improvements
- Successful project management skills
- Experience developing partnerships
- Experience working in supported/older persons housing
- Knowledge of legislation & good practice in housing/estate management
- Contract management, procurement and compliance experience
- Developing policies/procedures
- Excellent communication & competent IT skills
- Able to prioritise, make sound decisions and get things done
- Able to work collaboratively and inspire others
- Ability to adapt, use initiative and achieve successful outcomes
About us: Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. These include social housing, shared ownership and outright sales.
If you're interested, please apply via ccha website where the full job description can be found. Please apply for this role through the ccha website to complete an application to be considered.
Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact us.
Locations
Housing Services Manager in Croydon, Surrey employer: Ccha
Contact Detail:
Ccha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Manager in Croydon, Surrey
✨Tip Number 1
Familiarise yourself with the specific needs of the residents in supported housing and older persons' accommodation. Understanding their unique challenges will help you demonstrate your commitment to improving services during interviews.
✨Tip Number 2
Network with professionals in the social housing sector, especially those who have experience in similar roles. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Stay updated on current legislation and best practices in housing management. Being knowledgeable about recent changes will show your dedication to compliance and improvement in your role as Housing Services Manager.
✨Tip Number 4
Prepare examples of successful projects you've managed in the past, particularly those that involved collaboration and partnership development. Highlighting these experiences will showcase your ability to inspire and lead a team effectively.
We think you need these skills to ace Housing Services Manager in Croydon, Surrey
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Services Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your extensive experience in social housing and staff management. Provide specific examples of successful project management and partnerships you've developed in previous roles.
Showcase Your Skills: Demonstrate your customer-focused approach and ability to understand customer needs. Include examples of how you've delivered high standards and improvements in past positions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in housing services. Use it to explain why you're the ideal candidate and how you can contribute to ccha's mission.
How to prepare for a job interview at Ccha
✨Understand the Organisation's Values
Before your interview, take some time to research ccha and understand their mission and values. This will help you align your answers with what they stand for, showing that you're not just a good fit for the role, but also for the team.
✨Showcase Your Experience in Social Housing
Be prepared to discuss your extensive experience in social housing. Highlight specific projects or initiatives you've led that demonstrate your ability to improve services and meet customer needs, as this is crucial for the Housing Services Manager role.
✨Demonstrate Leadership Skills
As a Housing Services Manager, you'll be leading a team. Share examples of how you've successfully managed staff in the past, focusing on how you've inspired and motivated them to achieve high standards and improvements.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think of situations where you've had to prioritise tasks or adapt to changing circumstances, and be ready to explain your thought process and outcomes.
