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- Tasks: Lead and motivate the Parts Sales team to smash sales targets and build customer relationships.
- Company: Join TPS, part of the Volkswagen Group, providing top-quality parts for garages and bodyshops.
- Benefits: Enjoy a motivating workplace with learning opportunities, creative incentives, and recognition for your efforts.
- Why this job: Be part of a rapidly growing company that values integrity, professionalism, and excellent customer service.
- Qualifications: Proven sales management experience in B2B, strong communication skills, and a passion for customer service.
- Other info: Work in an inclusive environment with a focus on personal development and team success.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
What will you be doing?
- As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.
- Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets.
- Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met.
- With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met.
- Maintain own product knowledge and awareness of competitor activity.
- Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where required.
- With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards.
- Provide and maintain an excellent level of service to customers via the team.
- With the Centre management team, monitor delivery schedules to help maintain and improve service levels.
- Conduct business with the highest level of integrity and professionalism.
- Ensure the proper and accurate use of all business systems throughout the team.
- Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines.
About the Role
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
Essential Skills
What are we looking for?
- A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives.
- Passionate about providing a great customer service experience.
- A confident and capable communicator who can build strong relationships with all key stakeholders and clients.
- High degree of IT literacy and a proficient user of MS Office.
- Sales focussed.
- Results orientated.
- A passion or interest in the automotive industry or providing great customer service.
Sales Manager - Northampton in Northampton employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Northampton in Northampton
✨Tip Number 1
Familiarise yourself with the automotive industry, especially regarding Volkswagen Group vehicles. Understanding the products and services offered by TPS will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your experience in managing sales teams in a B2B environment. Be ready to share specific examples of how you've motivated teams to exceed targets and how you’ve implemented successful sales strategies.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of instances where you’ve gone above and beyond to ensure customer satisfaction, as this role places a strong emphasis on building lasting relationships.
✨Tip Number 4
Showcase your IT skills, particularly with MS Office. Being proficient in these tools is essential for monitoring KPIs and managing sales performance, so be prepared to discuss how you’ve used them in previous roles.
We think you need these skills to ace Sales Manager - Northampton in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales management experience, particularly in a B2B environment. Emphasise your ability to lead and motivate teams, as well as any relevant achievements in meeting sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and the automotive industry. Mention specific examples of how you've successfully managed sales teams and built strong relationships with clients.
Highlight Relevant Skills: Clearly outline your IT literacy and proficiency in MS Office, as these are essential for the role. Also, mention your results-oriented approach and any creative incentive schemes you have implemented in previous roles.
Showcase Your Knowledge: Demonstrate your understanding of TPS and its position within the Volkswagen Group. Mention any knowledge of competitor activity and how you plan to maintain a competitive edge in your application.
How to prepare for a job interview at TPS
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed sales teams in the past, focusing on your strategies for achieving targets and maintaining team morale.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to sales management. Be ready to discuss how you have monitored and improved sales performance in previous roles, and how you plan to do the same at TPS.
✨Demonstrate Customer Service Passion
Since providing excellent customer service is crucial, think of specific instances where you've gone above and beyond for customers. Highlight your commitment to building strong relationships and how that has positively impacted sales.
✨Research TPS and the Automotive Industry
Understand TPS's role within the Volkswagen Group and the automotive industry as a whole. Being knowledgeable about their products and services will show your genuine interest and help you stand out as a candidate who is truly invested in the position.
