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- Tasks: Support residents in achieving personal goals and living independently.
- Company: Join a dedicated team making a real difference in people's lives.
- Benefits: Earn £12.60 to £13.50 per hour, enjoy 28 days holiday, and free on-site parking.
- Why this job: Empower others while developing your skills in a supportive environment.
- Qualifications: Experience in supported housing or similar roles is preferred; strong communication skills are essential.
- Other info: Flexible shifts with opportunities for progression; rolling recruitment every Wednesday.
As a Support Worker at one of our Support Units in Catford, you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes.
What you can expect for your hard work and dedication:
- £12.60 to £13.50 per hour depending on experience and qualifications.
- 45 hours per week – 8am to 6pm on a rota basis to cover alternate weekends.
About the role of Support Worker:
- Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change.
- Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently.
- To provide a comprehensive support service working on strengths-based approach to practical and emotional needs.
- Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support.
- Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing.
- Assist with overall financial management – ensuring that residents have access to benefits and services available to them.
- Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this.
- Recording and reporting – updating support plans as well as recording and evidencing incidents, accidents, etc.
- To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect.
- Work within legislative and company guidelines and procedures.
About you:
- You must be based in the UK – we are unable to offer UK visa sponsorship.
- Be enthusiastic, respectful, patient and kind.
- A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports.
- Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions.
- Able to work on own initiative as well as part of a team.
- Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years.
- Reflective working is key to empower and strengthen relationships with our residents.
- Professional and respectful approach to colleagues and residents.
- Willingness to participate with the team in planning and taking part in activities.
- Key working the most complex service users with needs aligned with drug and alcohol dependency.
- Able to follow company policies and procedures to fulfil the requirements of the role.
- Flexible to work shifts across weekdays and alternate weekends.
What we offer in return for your hard work:
- 28 Days holiday including bank holidays.
- Free on-site parking.
- Enhanced bank holiday pay.
- Refer a Friend Scheme rewarding £500 for every person you refer.
- DBS certificate paid by Dinardos.
- Comprehensive induction programme.
- Staff Appreciation Days.
- Employee Assistance Programme.
Note: We are unable to offer visa sponsorship for these positions. If you are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesdays each week.
Support Worker Catford employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker Catford
✨Tip Number 1
Familiarise yourself with the specific challenges faced by residents in supported housing, such as homelessness and substance misuse. This knowledge will help you connect better during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Highlight any relevant experience you have in similar support roles or environments. Be prepared to discuss specific examples of how you've empowered individuals or contributed to their independence.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you would handle difficult situations with residents. Think about examples where you've successfully resolved conflicts or provided emotional support.
✨Tip Number 4
Research the organisation's values and mission. During your interview, express how your personal values align with theirs, particularly regarding respect, empathy, and empowerment for residents.
We think you need these skills to ace Support Worker Catford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supported housing or similar environments. Emphasise skills such as communication, empathy, and the ability to work independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for supporting individuals in achieving their personal goals. Mention specific experiences that demonstrate your understanding of the challenges faced by residents, particularly those related to mental health and substance misuse.
Showcase Relevant Skills: In your application, clearly outline your skills that align with the job description, such as creating SMART support plans, working with external services, and managing financial aspects for residents. Use examples to illustrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your writing is clear and concise, as strong written communication is essential for this role.
How to prepare for a job interview at Excelcare Holdings
✨Show Your Passion for Support Work
Make sure to express your enthusiasm for helping others during the interview. Share personal experiences or stories that highlight your commitment to empowering individuals and supporting their independence.
✨Demonstrate Strong Communication Skills
As a Support Worker, effective communication is key. Be prepared to discuss how you’ve successfully communicated with residents in the past, especially in challenging situations. Highlight your ability to listen actively and provide clear updates.
✨Understand the Challenges Residents Face
Familiarise yourself with the issues related to homelessness, substance misuse, and mental health conditions. During the interview, show that you understand these challenges and can approach them with empathy and respect.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations with residents. Think about examples from your past experience where you’ve had to use patience, problem-solving skills, or teamwork to support someone effectively.
